Went to this restaurant several times in the past year and took notice that the owner was lacking with regard to customer interaction. Very unfriendly, curt and appeared to be uninterested in interaction with customers. I just put it down to cultural differences and choose to ignore it. Tonight he was at his worst. We seated ourselves which is normal for this particular restaurant and he brought our menus. Came back to take our orders and my sisters both ordered Canadian food which is part of their regular menu. He came back 5 minutes later and informed us that they were out of Canadian food. We all ordered Chinese food instead, no problem. We thought it was kind of funny that they were out of the whole Canadian section of menu choices but again no big deal. Our food was served by another employee and we commenced to eating our dinner. We were finishing up and my sister wanted to order a dessert and was waiting for someone to come back so she could order. The owner came to our table and put our bills on the table and never asked if we would like anything else and just walked away. Poor customer service but again we over looked this and proceeded to pay our bills. My eldest sister, who has some mobility problems asked my other sister to take her debit card and pay her bill. My sister was at the cash register for quite a while and came back to say the owner was having trouble with my other sisterās debit card and asked her to once again confirm her pin. My sister returned to the cash and once again entered the correct information and again the machine was not able to process her transaction. The owner became quite irate with my sister and told her she was wasting too much of his time. My sister was visibly upset and I gave her my credit card to pay for all of our transactions. Once again the owner had trouble processing my card. I approached the counter to inquire about what was going wrong and commented to the owner that this was not the first time I had experienced trouble with their machine as I had had similar problems at his restaurant on other occasions. He became quite belligerent and spoke in a rude manner and tone of voice. Unfortunately I couldnāt understand exactly what he was saying but could tell he was upset. I have never seen a owner act in such a manner towards paying customers. It was the worst customer service I have ever experienced and all three of us have no plans on ever returning to this...
Ā Ā Ā Read moreMy boyfriend and I went here for the first time the other day, and we LOVED the food! He ordered the Shang Hai Noodles, and I had the Deluxe WonTon Soup. As avid lovers of bothĀ homemadeĀ and authentic Asian Cusine, we thoroughly enjoyed the freshness, fullness, and flavor of the dishes we ordered. The Deluxe WonTon Soup was hot and tasty, lots of meat, noodles, and veggies. The Shang Hai Noodles were perfectly cooked, fresh sliced veggies, and coated with with a warm scrumptious sauce. We were greeted, seated, and had our orders placed within 10 minutes of entering the restaurant - and had our food within 10 minutes of ordering. Our server was kind, very professional and brought us our bill as we finished so we could prepare our payment before we went up to the counter to pay. Overall, we both thought The Dragon Restaurant was a great spot and was aĀ perfect example of Adian cusine and culture. We'll DEFINITELY be...
Ā Ā Ā Read moreSo disappointed with the food! After reading all good reviews, we decided to go to Dragon for take out. First, warning sign was a really bad, greasy, tobacco smell when entering the restaurant. I ordered food and asked the waitress about the vegetables in it. So, fast forward to the aftermath. Singapore noodles didn't contain vegetables that she said it will be in it, color of the dish was so artificial and that is not all. Coconut Cream Pie ( we bought the whole one) was a huge disaster! I don't know why they have it on the menu if something containing watery based tasteless pudding , covered with cream from the bag (powder) and sprinkled with modest amount of coconut. I had to return back for cutlery even after I said that we want take out. Really and truly...
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