Amir — Restaurant in Dorval

A kind and honest staff. My worst nightmare happened a few days back. Coming home from a work trip, too tired to cook let alone think, I stopped to pick-up lunch at Amir. With my yummy Taouk in hand, I returned home, ate and took a nap. Yep, I told you I was wiped out. Later that afternoon my phone rang - it was Amir telling me that they had my wallet. Shocked and worried, I got over there fast. On arrival I immediately looked for the young man who had served me but they must have had a staff rotation and two new gentlemen were now serving. Panicky, I yelled out my name and got the hold on gesture. The cashier with smiling eyes handed me back my wallet. I offered him a cash reward which he refused. It was a full wallet of credit cards, cash and gift cards. It would have been a very painful loss. Thank you Amir staff for your kindness and honesty. You are proof that decent people who care about others and about doing the right thing are...

The two fellows who work here are two of the rudest workers that I have encountered at any restaurant in my life. They have no sense of customer service whatsoever: they gossiped about me in Arabic behind my back after I asked for more garlic sauce on my plate, and then they told me that I should have known that they were going to put every topping in my salad (before asking me) because I had been there before. The guy was about to start a fight with me over the garlic sauce and the salad. What amazing workers and people! LOL. It’s amazing that buffoons like these don’t go out of business within weeks while speaking to customers the way they do. Complete and utter disrespect.

Do not support this business. Go to another Lebanese restaurant; there are plenty of them. These guys deserve to go out of...

This is not an isolated incidence. I've spoken to other people and they've experienced the same. I usually give people the benefit of the doubt but this is like the 8th occurrence. The only reason why I go there is because I live nearby but believe me I wouldn't just out of spite. Some of the staff (not all of them) are not friendly at all. You go to a fast food chain, you expect some sort of welcoming behavior but instead some of the guys there are rude and project negative energy. Like it doesn't take a lot to be nice. They're also super stingy. Also the food is not the best compare to other Amirs and Arabic food chains. I hope the restaurant owners read this and consider to make some changes. It'll be in their...