BOBA CLUB — Restaurant in Edmonton

NEVER GO HERE!!! never in my life have i ever been treated with such DISRESPECT in a public place before. i went in to enjoy my boba i come here on a regular basis and i am a loyal customer. a young man walks in and in a nice calm manner speaks to the man at the front about how his drink cup had broken just a few minutes ago becuase the lid was not put on properly. he goes on to ask if the man could please remake his drink since it was clearly not his fault that it had broken. the man in one of the rudest tones ive ever heard tells this young man that he will not be remaking his drink just because he had left the store and that there was nothing that he could do about it. as the young man was about to exit i called him back and jumped out of my seat, i could not sit back and let this happen. i spoke to the man at the front and further explained the boys problem and how disgusting and insane it is to me to have such a policy that they cannot remake the drink simply because he left the store when it was clearly the man who made the drinks fault for not putting the lid on properly. i explained to him that i come here atleast once a week and have been coming here since the very start of this business launch and he contuined to say it was policy and not his fault?? the most disgusting horrible customer service i have ever experinced. i then asked to speak to a manager and a women who was behind the counter pops up and tells me that i can leave my complaint on their instagram. i trll her that is so unprofessional and i asked for a MANAGER not where i should leave my complaint. she rudely gives me the name of her manager and u best believe their manager will be getting a call. so disgusting i could never even imagine treating a paying customer like that and with the prices that they have??? that’s absolutely insane and disgusting get better employees and a different policy because its absurd to me. will 100% never in my life be returning and neither should you. DISGUSTING DO...

I don’t usually leave many reviews but felt compelled to based on my experiences here. Had the opportunity to try out this new boba joint in the north end. Ordered the taro milk tea with ube walling, and could not get enough of it. I keep going back for more. To put it simply .. it is D.E.L.I.C.I.O.U.S.

Boba: The texture of the boba is always consistent, cooked thoroughly with the perfect soft-chewy-sweet goodness. Taste: The drink itself has a perfect combination of a unique tea flavour and creamy taro sweetness. Not only does it tastes good, it looks like an art piece. So pretty. Value: Definitely a bang for your buck, so worth the 30 minute drive, and at the same time a great way to support your local family-owned Boba Club! Service: Wait time is minimal. Service is always excellent and friendly.

I look forward to trying out the other unique drinks...

I had the brown sugar creme brûlée bbt. It was a very complex bbt with lots going on, but it worked. They do the brown sugar well with the pearls at a perfect consistency. Then there is quite a bit of a custard flavour with the tea and then to top it off, caramelized sugar topping that is torched when you order it and then crushed up in the drink. Don’t order this drink if you want a strong tea flavour.. order it if you want creme brûlée custardy, and milky, brown sugary goodness.

The concept of marrying creme brûlée and brown sugar milk tea I found works very well. We ordered 6 drinks and they come out relatively fast too. I tried the taro milk tea w ube walling and that was...