Sunnyside Cafe — Restaurant in Esquimalt

This used to be my favourite breakfast stop. We have not frequented as much since covid. I used to rave and 100% recommend this place. Unfortunately not anymore. Food mediocre today compared to other available options. The cook heard me order what I used to order. Huevos rancheros. “Gluten free please” I heard him “huff/snort” and shake his head, I was taken aback - actually wondering if he was upset at my order. The lovely young lady taking my order- just explained it would come all disassembled. I agreed “ok” regardless of it being different than in the past, in the past, they just built it on top of the tomatoes instead of the flour tortilla. No biggie, I asked friendly and politely and thanked them. It was confirmed his attitude was for my request; when he was not great at his blunt- “so without the tortilla.?!” Directed to me. I did not ask to be a problem - it has never been a problem in past - and no its definitely NOT a choice for me. I would rather not spend the day sick. I was actually completely fine to have it disassembled on the plate- I am fine with changes, however, it was almost like he didn’t even want to bother to try, and RUDE. Besides leaving a bad customer service experience., my husband’s meal was not exceptional compared to other local options. I work in industry similar- I know it makes it harder when people say they have food allergies or diagnosis and its not ligit. BUT I will not recommend this place anymore. Try the Blue Fox, Try The...

Worst breakfast ever! I asked for soft poached eggs but they were hard poached instead, the sauce they are calling hollandaise is more like mayonnaise, the grilled tomatoes were half green slices that you'd put on a sandwich but were still raw, as were the potatoes for the hashbrowns. Everything was served very quickly which was obviously because they didn't bother to heat it up as it was all cold, food must have been precooked. Bacon was raw, greasy pieces of pure fat. There was no quality check and when they saw we weren't enjoying our food they said nothing and ignored us - they really didn't seem to care because you had to pay for your meal up front before you got the horrible food. As we left we told them it was not good and they threw their hands in the air looking shocked but still didn't bother saying anything. It wasn't even a busy morning, there were maybe 6 people in the whole place. I would not recommend going there for either the food or the service, I honestly can't believe this is how they run a restaurant! I've eaten there before and it was equally bad but thought I'd give them a second chance - apparently this is how they operate as it was the same last time as well. 1 star only because it won't let me...

Food is OK but for 50 dollars tax in for 2 adults I was not expecting to get dehydrated egg powder scrambled eggs, I wanted real eggs!

Also hygiene is not good. The potatoes are being elaborated with bare hands, every customer dirty hands can take the self serve coffee container, no alcohol gel available nearby and the coffee / tea mugs could not be any more stained! They are all different too. Were they bought at the thrift store right next door on the corner of that same block or something? For a place this busy and with these prices you could at least renew your mugs and get rid of the stained ones from time to time

Edit: Answering the owner. Yes, food is prepared with hands but with gloves ON so that germs under your nails won't get passed to food, specially for food not fully cooked through. A commercial kitchen scenario doesn't justify not following correct hygiene protocols!!! You never addressed the lack of sanitation gel and any customer self serving the coffee with dirty hands! Your excuse for the yellow scale/tartar in the old cup in which I was served is sooo absurd. Paint? It is easy to see on the photo that this is not a craft mug. This is an old stained mug that should have been...