KFC — Restaurant in Fort Saskatchewan

My experience this evening was awful. Stood at the order counter for 5 mins before being approached by a staff member to take our order. She then says "Will this be KFC or Taco Bell" I didn't even have the chance to answer before the employee then said, oh please wait. She proceeded to pick up a skip the dishes tablet and proceeds to plug that order in ahead of us. (Not to mention the who knows how many others that were plugged in while we were waiting). We did not order, rather left with my opinion known on their atrocious service. With many staff running around fulfilling drive thu and skip orders, it's clear the dine in guests are not of priority. I guess it's all about keeping the fulfillment times strong on the drive thru and skip orders. So, if you want to go somewhere and wait for sub par, overpriced food...all while being pushed aside for higher priority customers....let me tell you....this establishment is for...

OH MY GOSH ... BEWARE! We received coupons in the mail from KFC. It encouraged us to consider dinner at KFC. Upon arriving at KFC with our coupons qe we're met immediately with NOPE we don't have that deal. It will be more money. Nope we don't have the 9 piece as stated on the coupon. We offer 12 piece at a higher cost than the coupon. 🤢 We couod not find one item to use our coupons.

WHY IS KFC SENDING THESE COUPONS OUT to lure people in. We understand people own separate franchise but perhaps your location is not going to honor what is stated by KFC, you may want to post it loud and clear so people don't find themselves in a lineup at a drive through. Instead they can choose a place that honors the franchise coupons. This is pretty poor...

Me and my sister ordered the slider meal deal for ten bucks on the app, when we got inside we waited for atleast 10 minutes just to get told that they didn't have the buns for the sliders and she said they could swap the sliders for 2 snack wraps insinuating that we would still get our meals. So we agreed. When we got home and opened the bag we had 2 snack wraps with no popcorn chicken or fries. Snack wraps are 3 dollars for one to put into prospective. So for 4 dollars more we would've gotten double the chicken in our sandwiches AND fries AND popcorn chicken. They also managed to forget the ketchup, napkins, and our two barbecue sauces. Won't be...