Subway — Restaurant in Fort Saskatchewan

There’s 2 ladies working today. The one with glasses is so sweet and professional! The other one on the other hand is obviously miserable, not friendly and prejudice. She was not welcoming nor inviting. No customer service skills what so ever. Re-evaluate her competence as she needs to do better as a human. Where’s the people skills?! She had the other lady doing a majority of the work, while standing around at the till with 4 people standing in line. Not to mention her hair unkept. That was more bothersome than the very noticeable veggies going bad! The temperature is obviously too high. Frost and all the veggies looked wilted and unappetizing. Will not ever support this location. That’s says enough about it for me to not go...

Ordered online at 10:50am .. began to drive to the store 15 mins after my order and 5 mins before pickup. I received a phone call from this Subway while on the way telling me that they have to delay my order 25 mins more because “they are out of bread.” I asked what are my options and she said “just to wait.” Sorry, but that’s not acceptable customer service. How are they out of bread at the beginning of the lunch rush? So here I am sitting in the parking lot making good use of my waiting time by posting...

Horrible experience! Forgot the cheese on a pizza sub, microwaved my soup, wanted a cold cut but instead prior to ordering telling the customer decided to wait ask what I would like then say okay what kind of bread is that on I choose my bread and then tell me after all that there's no cold cut, and then skimped on all toppings so that a new tub didn't have to be brought out. Completely lazy employees will be definately going to the one by...