I was in Gander from Edmonton visiting my Mom who is in a Seniors Home. Picked up two 2-piece meals, drove a ways to her residence where we discovered a laughably small piece of chicken. After 4 attempts to get ANYONE from KFC to reply to my complaint; the GM’s response was to have an assistant manager call me and blame the supplier. I said that the worker who picked that piece of chicken should never have sent it out. We all pay so much nowadays for takeout that it’s now a treat, especially for my Mom who is ill and just happened to have a rare good day and requested KFC. And now they say the only recourse is for my Mom to make her way to the Gander KFC for a replacement meal; she’s ill and doesn’t drive. Even when I said it took them three weeks to answer my complaint that I’m back in Edmonton. If this is how you handle complaints it’s shameful. I held off posting here as to give them time to fix the issue but they aren’t willing to...
Read moreDecided to drive through KFC to get a large fries to go with supper. Picked it up and then headed back home. Got home, and it was a medium popcorn chicken. We called them, and the individual on the phone was very loud and pushy. He kept saying “but you got your food” and we had to explain (probably 6 or 7 times) that it was not the food that we ordered. He told us to come back and he will get the large fries for us. We headed back and the individual at the cash asked us where the food was, because he was going to take it and RE-SELL IT!!! (Keep in mind, this was after we took the food home with us!!) we explained how we didn’t think that it was an appropriate thing to do, considering that we brought the food home with us. The invidual at the cash eventually gave us our fries and refunded us the money. I don’t think I will be making many trips back to this KFC, if they are reselling food that was already brought home...
Read moreLove K.F.C don.t go there often anymore caused of a heart condition.but we end up going there today cause of my sister.who is from lapcity and where she lives there is no .K.F.C sorry to say sis.but we really enjoy our meals today.the chicken was really Cristy & juicy yummy.& Their Fry's was extra Cristy today & their gravy is my fav & out of this world.aways buy extra to bring home & freeze for anytime when am in the mood for home-made oven Fry's just dip them right in yummy yummy 😘K.f.C love love even only ones every three...
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