Miserable Food – Not recommended - Not at all what we expected from a quality restaurant!
Here is a report about our experience on Thursday, the 18th of July, 2024. Our party of 4 adults (2 senior couples) arrived before 7 pm to have a steak dinner. The Mystique dining room looked good on our cell phone and we were looking forward to a delicious and enjoyable meal...
They claim on their website: “The Mystic Dining Room offers casual dining at its finest, with an excellent wine list to complement the experience. Set in a cozy and enchanting atmosphere, guests can enjoy a blend of local and international cuisine.”
But we left VERY disappointed and upset at 9pm after not eating most of the food and returning a complete meal…
Here are the details:
First: We ordered shortly after arriving. We waited and waited and nearly left (I wish we had) until around 8:20, after more than 60 min of waiting, our food arrived.
Details of each person in our party and their experience: (Note: none of us likes to complain)
The best meal: Filet Mignon
I asked for very well done – not at all red – and as usual I explained to have it butterflied to make sure it is 100% well-done (most cooks do not enjoy cooking filet mignon that much, but that is how I like it). The meal arrived, i cut into the meat, and it was only medium done - all red in the middle. I sent it back, and it came back nearly well done – still a little pink, but I ate it, and it was tender and tasty, as was the mushroom gravy served with it. Also served with it were sliced carrots – nearly raw and broccoli – overcooked. I opted for smashed garlic potatoes as a side, and they were very piecey, dry and at best lukewarm.
Next: 8 oz New York Style Strip Steak with grit in the salad...
My husband had the 8 oz ny strip steak, he asked for it to be medium-well, and it was okay, (more medium-rare than medium-well) but the meat was very thick and very tough. Same as mine, the carrots were nearly raw but the broccoli was overcooked. He had a salad on the side, and ate some with good appetite, but then bit on sand or something gritty and stopped eating it.
My friend had the Prime Rib Steak – excessively spicy cesar salad...
The prime rib steak was okay, but tough. She noted the cold veggies and asked to have them replacec with a cesar salad. This was done, but no mention that they gave her an extremely spicy variant without telling her. It was so spicy that she couldn’t eat it although she usually doesn’t mind spicy food...
Now the WORST: her husbands 8 oz ny strip steak. (see image)
I can only say that the best part of it was that he was not charged for it after he complained and returned the plate.
He had ordered the steak to be medium-well, but not only was it extremely thick, and when he cut into it, it was not only tough, but the blood came dripping out of it - it was cooked rare at best, and he was disgusted and felt grossed out by this bloody “blob” with a very thin crust.
They offered a substitution but since we already had waited for over an hour he refused and did not eat with us this evening. So, he returned the whole plate and watched us struggle with our meals.
That said, the servers were very nice and apologetic. It seems to be a kitchen issue.
We asked for a discount, and as an added insult they gave us a whopping discount of less than $8 on an around $123 bill…(for the 2 meals of one couple) and of $6 for the one meal of the...
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