Portugalos Restaurant Gatineau — Restaurant in Gatineau

Where do I start? We were a party of four at Portugalos on a Saturday night. We ordered 1/2 litre of sangria and got a stained glass with red grime on the inside. They quickly gave us a new cup without hesitation which was appreciated.

After waiting about 20 minutes to order our food, we ordered some appetizers and entrees. The appetizers came about 20 minutes later. Things were going fine until we finished the apps. Little did we know, we had to wait another hour until we got the entrees. To make it worse, the centre of my dish was cold!

The waitress apologized and took it back into the kitchen. The man we believed was the manager came back with the dishes and 5 minutes later returned and rudely asked is it good enough now?

When our bill came there were two mistakes on it which made our bill $20 higher than it should have been. We pointed those out, and he quickly went back to change the bill, but when he returned, only one of the mistakes had been corrected - obviously because he was only half-listening to us. We pointed out the second mistake and he went back to fix it, after explaining to us that it was because we had confused him by the way we had ordered.

Aside from the absurdly slow service, most of our issues started and ended with our server, who might also have been the manager. Several of the other people who came by our table to drop off items seemed quite nice and capable, but the attitude from our main point of contact coupled with the speed of things really put a damper on...

I searched for Portuguese restaurant Gatineau and got this for my first option with a high rating. And with a good picture of grilled fish, we went. About the food: Fish Soup: tasted okay. But... more of a vegetable soup with a hint of fish stock and a small shrimp cut into 3 pieces. Bread: A few buns and leftover pieces, which was all dry or stale. Sardines: tasted good, one well cooked, the another a bit bloody. Advice: if you haven't had it before, it's a hassle to eat because of the fishbones. Go for a fillet. Side salad some beans with a lemon dressing. Clams: small size, good portion, ok. No proper bread to finish up the juices. Steak: not a steak, a medium sized piece of meat, definitely not what you would visualize or imagine for a steak. Menu: not many interesting options. Poorly written and doesn't describe anything in detail to give you a picture of what you will order. Service and restaurant hygiene: 5* Value: $50 for two people for the portions and quality... not worth it.

Overall... disappointed. You don't feel the Portuguese factor or specialty. We would try something new,...

I was told to go to this restaurant by a local grocery store owner in Ottawa — Mario’s Food Centre. He wasn’t wrong, the restaurant is very cozy and welcoming. The server was very friendly and helpful. They speak French, English and Portuguese. There’s three sections to this establishment. A patio section, a bar section and the restaurant. Btw, all my photos are from inside the restaurant part. I only gave it a 4/5 because all of our plates were a bit too salty for our taste. They have a full menu and a special fixed price menu. I went with the fixed price menu and there’s a lot of choices to order from. If you’re ever in Ottawa, it’s worth crossing the bridge into Gatineau to try this place. I mentioned to my wife that we should come here at least once more before we go back home and she suggested maybe two more times. I like this restaurant and would recommend it to everyone. Hope you found this review helpful. PS. We didn’t start with dessert don’t know why google is placing the pictures this way. Maybe they’ve been to Portugalos and they too enjoyed the...