I bought a drink from this location just yesterday March 1/ 23 and got very unpleasant service ..I told the girl to add extra ice and probably didn't it was like drinking juice when I was expecting smoothie and she gave very little tapioca pearls and charged me 1.00 for the most very tiny amount and I asked for a refund and she rudely refused me a refund, I'm from Vancouver and never got this bad service before from a drink I miss the better drinks there I will never buy from this place again this review deserves a zero if that...
Read moreI do not see this place lasting too long. I ordered a brown sugar latte with tapioca. It was literally just brown sugar syrup with milk. The tapioca was not cooked thoroughly because it was hard to chew through the core of the tapioca. I made my complaint and I received a different one with oolong tea and jelly boba. It was way so sweet for my palate that I could not even finish half of it. Not to mention that a medium sized beverage is $7.90. I would prefer other...
Read moreVisited this location yesterday around 12pm and there was two girls working,they were helpful - I went with my grandparents, all of us were trying freshly squeezed for the first time and the staff was explaining what tea flavours would be more suitable for our tastes. We all loved their service and how they recommended what sugar levels and toppings we should get.
Wonderful experience, will...
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