Sizzling Wok — Restaurant in Grande Prairie

This place deserves no stars at all. The food was disgusting, dry and uneatable, in the warmers way too long, rice had a couple peas and carrots. The son of the owner who called himself a manager was very rude, disrespectful and threatened to call security on me.. haha go ahead. Worst customer service ever had. I’m a paying customer who only wanted fresh ginger beer, but he was yelling and pointing, very disrespectful and unprofessional. This guy should be fired.. disgusting language and people skills.. maybe take some anger management courses, or Momma should have slapped him more growing up. No wonder they were temporally closed, they should be closed permanently. The owner was very sweet and gave us fresh...

I went to sizzling wok because I just wanted some wonton soup. However, the soup was so hot and the container so poorly made, that the lid had melted into the soup. After the to-go container had melted into the soup, I took my soup back asking for a refund, they would not and insisted on giving me a new soup. Frustrated I eventually relented, but watched in horror as they took my old soup with melted plastic mingled with the broth, place a strainer over a pot and pour my old soup through the strainer into the pot and try to pass it off as my new soup. I left, no refund, no new soup. Only a broken heart. Thanks for caring enough about your customers to try to feed them melted plastic...

I ordered the wonton soup and I felt that it should be off the menu. It tasted nothing like the wonton soup I would order at other Chinese restaurants. Everything about it was bland. Broth was like water, noodles were rubber, broccoli no flavour and wonton balls felt like mush. If you had to blindfold yourself and eat that, you wouldn’t know what you’re eating because it was super bland. I also tried some of their other foods like the rice, dry ribs and bubble tea. It’s either the taste or the texture that is...