Quesada Burritos & Tacos — Restaurant in Greater Sudbury

I ordered on the app. It stole my money!!! They will not help give a number to call or do anything about it!!! They just blame me and my bank. I had proof of the order! Proof of it being removed from my bank and he just said come back Monday! We were visiting out of town. Refused to give name so I could refer to head office!!!

Do not read their "response" and assume they remedy or solve the situation. I take my reviews seriously. I always always give a business multiple chances through private communications to remedy the situation. I only leave a negative review if all venues have been exhausted and I feel others should be warned.

I had already contacted both the store, this email, the socials and many other venues of communications before making my review.

The long and the short of it is. This location does not care about customer service. The man who works there refused to provide one of many possible solutions and refused to provide someone who could. Regardless of how the conversation went they do not care if the app stole your money they weren't going to help in anyway.

This is not the first time the app has glitched and in over a year they have yet to fix it. The difference here is the person at the orillia location. Took my information provided the order anyways and kept in contact with me regarding the situation. The male at this sudbury location hung up and basically said too bad you lose.

Because of that you should 1. Never go to this location. 2. Never ever use the app. 3. Never expect to talk to a real person but only pretend bots responded the exact same thing to all complaints both on Google,...

I recently visited Quesada, and while the food and service were decent, I cannot overlook their questionable tipping practices. It’s disheartening to encounter a place that solicits tips at their debit terminal but fails to pass them on to their hardworking team, instead adding them to their revenue. While Quesada has some positive aspects, their misleading tipping practices leave a bitter taste in the mouth. Customers should be aware of this before dining here and consider other options where their tips actually benefit the...

I recently ordered a veggie bowl at this location and was very disappointed with both the food and service. The amount of sauce provided was insufficient, making the dish dry. When I asked for extra sauce on side, I was told I'd be charged for a tiny container. The owner’s poor attitude made the experience even worse. Unfortunately, I won’t be returning and feel compelled to share my experience with others. A small act of customer kindness could prevent negative...