Cherry Blossom Sushi Bar
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As my sister and I decided to enjoy some sushi we chose cherry blossom sushi bar. At the beginning of the meal we were both content although the food was sightly slow to come out, until my sister decided to order some ice cream when it came we noticed that none of the other items that we ordered before the ice cream were coming out. One of the male servers came over and asked to take the iPad from us. We were confused since I don’t know of any law that says you can’t have ice cream in the middle of your meal. None the less we explained the situation and they “allowed” us to continue with our meal. We were simply off-put for the rest of our meal. Adding to that unease the servers came up to us multiple times and asked if we were done as if they simply couldn’t get us out of there fast enough. In addition to this lack of patience the female server came over and offered to make our drinks free in exchange for a five star review we politely declined since our dignity is worth a little more than a couple of free drinks. We eventually ordered our dessert at the end of the meal since apparently that is the only time ice cream can be eaten. They took the iPad from us immediately after the ice cream came despite the fact that we had another dessert coming. Once the iPad was gone it was like we didn’t even exist. We had to practically yell to get a server’s attention for the bill. At this point we were done with the service and just wanted to leave, when once again the female server came up and asked for a five star review in exchange for free drinks we once again declined since the service was simply appalling. The food was alright but the terrible service overshadowed any positive that came from the food. We will not be returning to a restaurant where they tell you when you are allowed to order what especially when it is as expensive as a place such as this. Side bar I also really wanted a creamy junior but they were unavailable.
Karen BoyleKaren Boyle
40
Outrageous. We come here all the time and always enjoyed the food, but recently the service has been terrible. 1. We were a group of 3 and 2 of us were forced to give a 15% tip and weren’t informed about it, but the other 1 was given the option to tip. No where did it say a 15% gratuity was automatically applied for groups less than 4. I went here before as a party of 2 and was forced to give a 15% tip for poor service. Other times we were given the option to tip. 2. The waitress asked us if we’ve eaten here before, which we said we did. We’ve came here for over 2 years, and came recently last month. We were never informed before that ordering dessert meant we couldn’t order more food. We ordered 1 ice cream, then continued to order food. When we were almost done the waitress took the tablet form us and said we couldn’t order more food because each table gets only 1 order of dessert per table then they’re done. We’ve ordered desserts throughout the years and throughout the meal and never had an issue. She only let us order more dessert after we expressed our issues to her, but she didn’t give us the tablet back. We had to tell her what we wanted but we couldn’t order exactly what we wanted because we felt judged since we’re technically “finished” our meal. When we used to come and ordered dessert we were asked if we wanted to get more food, but never “this is your last order ok.” Overall, the inconsistency and miscommunication is very displeasing. If this is an all you can eat, let us eat more dessert then. This has happened to us many times now and this is not a one off situation. They need to communicate this better and not expect tips for poor service.
Clarence OcampoClarence Ocampo
220
We just moved to Aberfoyle from Waterloo. We are avid sushi people usually frequent 3 to 4 times a month at the same great location back in Waterloo. To the point we were known by name. When we discovered Cherry Blossom through work friends, we were extremely excited.. Great decor and wonderful food. since early feb, we have been here 4 times always with friends, 4 to 6 people. Last night, after my horse riding lesson, we decided to stop for sushi... just the two of us, we noticed the one gentleman constantly watching us and standing behind our table watching us, which we found strange. This being a new place to us, we ordered a new roll we had never heard of.. we didn't care much for the roll despite reading the description.. when we went to pay, I noticed a 15.00 left over charge, and our bill was 122 and change for two people with a fountain drink. When questioned as to why the gentleman basically laughed at us and said u can't try a roll and not like it, that is not allowed... now keep in mind, like I said, we are frequent sushi people, and yes, there has been times I ordered to much by accident and was charged 0.50 a piece which is normal and glad to pay... but 15.00 for what I had left on the table seems extreme to me! Pic attached of what was not eaten anywhere else this would have just discarded it or been 5.00 at most... so needless to say, we probably will never come back and find a new sushi place to frequent 3 to 4 times a month with better customer service!
Carrie WilsonCarrie Wilson
30
Horrible customer service! The staff constantly policed what we ordered, even going as far as cancelling some of our orders of their own accord and coming to our table to inform us about it. They insisted that they would only bring us more food if we finished what we had on the table. And even after repeated assurance on our part that we would finish the food, they insisted that they wouldn't bring us any more until we cleared the table. It's irrefutable that needlessly wasting food is appalling, but it is not my first time at an AYCE sushi restaurant and I know how much I can eat. Having the manager and a considerable number of the staff chaperone us and constantly oversee our orders was not a pleasant experience and not one that I care to repeat. The food quality was subpar and the taste was mediocre at best, mainly due to the ratio of rice to fish. We only came here because it was one of the only places that was open on New Year's day. We will definitely never come back! Edit: Beware of false positive reviews! They advertise a 5% discount if you write a review! I showed them mine and I was told that because my review is not positive it does not qualify for the discount!!! I changed my review from 2 stars to 1 because of this!!!
saeid khavandisaeid khavandi
160
LIVE UPDATE: was just told by the staff that we wasted the wasabi that was given to us not ordered. The staff gave us a huge mound of wasabi that was not requested. - - --- Fish so old you can taste it don't order anything fried either. Asian restaurant that has sushi on the menu not a Japanese or a real sushi restaurant. The service is slow. Something that I found extremely annoying was the fact that they have the same iPad ordering system that's found at like every sushi restaurant in the GTA except theirs instead of sending the order directly to the kitchen pages the sever (who takes forever to come btw) to come and authorize your order. The drink ware is gross and they don't have straws. Furthermore no refills were offered throughout our meal. Then to cap it off the portions that we ordered were not what we ordered. We ordered 6 chicken wings and got four. We ordered a roll that the menu says 8 pieces and got six. And no the place wasn't busy they have scheduled seating and no walk-ins all in all very annoying. Very disappointed. The country bumkins that love this place obviously haven't eaten sushi outside of Guelph. I do reccomend Hanami which is decent but 5 stars compared to this joint
Sholan NarineSholan Narine
00
Amazing food and great service! Super friendly staff and very fresh sashimi
Just Tofu ItJust Tofu It
00
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Address
H, 103 Clair Rd E #107, Guelph, ON N1L 0J7, Canada
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Phone
+1 519-823-8838
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Website
cherryblossomsushibar.com
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Reviews
Overview
4.3
(1.4K reviews)
Ratings & Description
Description
Japanese restaurant offering all-you-can-eat sushi in a spacious interior with striking decor.
attractions: , restaurants: The Keg Steakhouse + Bar - Guelph, Firehouse Subs Guelph, State & Main, Kenzo, Kelseys Original Roadhouse, Shoeless Joe's Sports Grill, Lazeez Shawarma, Chuck's Roadhouse Bar & Grill, St. Louis Bar & Grill, Harvey's
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