Seaport Social — Restaurant in Halifax

On my wife's birthday March 12th we had a wonderful dinner at the Seaport. We were four diners and everyone enjoyed their culinary experience. We started with a very diverse charcuterie board and the chicken and leek dumplings which were shared and relished by all. The birthday girl had the halibut which is her favourite fish and was well pleased, it was moist and well seasoned and served with lovely veg. I had the beef tenderloin which was cooked to my specification, nearly rare, and it was served with a nice sauce and vegetables. One of our guest had the cauliflower steak which she had never tasted before and was pleasantly amazed with the dish and plans to have it again. Her teenage son had the fish and chips and since we all raved about the food he joined in an pronounced the fries as the best in Halifax. For dessert we had some tasty brownies with ice cream which were yummy. My wife and I had our meals comped since we had had a singularly bad experience on Christmas day. The kitchen must have been having a bad day or were overwhelmed. We were so disappointed with the meals presented to us and I wrote a scathing review of our experience. We have been guest at the Westin Seaport and the Christmas and New Year's buffets for many years and this was the first time we were not satisfied to any extent with the meals. Thanks to Amy, Seaport Social management, the dinner was great and the wait person, Tracy, was very friendly and attentive. Our faith in the Westin eateries has been renewed. We will be their for my birthday and for either Christmas or New Years. Well done you. Serge Lachapelle and...

Interesting experience at the Seaport Social restaurant in the Westin NS this weekend.

I was picking my parents up from their Anniversary night in the city. They come to see me in NS a couple of times a year from the UK. When I arrived they suggested we stay for lunch before driving back to the Valley and when I looked at the menu I agreed instantly!

As a vegan, I saw the Vegan Club Sandwich with side of Onion Rings and I knew that would hit the spot beautifully. The Canada v England women's rugby final was on the tv, we were in comfortable seats, it was great.

After ordering, it then took an hour for our food to arrive. I was starving at this point and perhaps feeling a little 'hangry'. But when it arrived, it looked amazing and I was excited to put my face in it. The club sandwich has an Aioli dressing and there was a side aioli for the onion rings. It crossed my mind that this dip may not be vegan, so I asked, the waitress checked, and I was right. I was hungry, I had ordered a vegan handheld off the menu, and I had a non-vegan dip - I was disappointed and shared that perhaps when someone orders a dish with vegan in the title that they shouldn't put a non-vegan dip with the side.

They brought the vegan dip out pretty soon after that, it was delicious, and lunch was incredible (albeit an hour after ordering).

With the wait and the dip, I was going to rate the service 3/5, but after we finished, the manager came to apologise and check on us. They didn't charge us for coffee or for the onion rings and I was really impressed with how they made up for the disappointment.

Great recovery and a...

We really like this restaurant and the services provided here, which makes it even more upsetting to share this experience. During our last visit, a man suddenly ran in through the main entrance, passed through the entire lobby, and attacked our table. He grabbed me and held on for a while, refusing to let go, and in the end my girlfriends had to pull him off me so I could get free. We were forced to defend ourselves because security didn’t step in.

This could have been even more dangerous if there had been children in his path, especially since this is also a hotel. The administrator did her best to apologize afterwards, and I truly appreciated her concern. However, it seemed the security staff didn’t know how to react - they looked more shocked than the guests.

I would like to ask management: what measures have you taken since this incident, and what changes have been made to improve safety so that something like this cannot happen again? We hope to continue visiting once we know safety has...