Sana Grill — Restaurant in Hamilton

This place has the best chicken and rice plate UNLESS the girl with the glasses is making it! You will notice she barely even cooks the rice, doesn’t ask if you want hot sauce in the rice like every other employee does, also barely cooks the pitas so they are still very bready without the bite of truly warmed bread, every time I go in and she serves me I die on the inside because I’m forced to order and waste 15.50 on a chicken and rice plate which I can barely stomach (and usually throw out half) because the rice is barely warm and clumpy and downright gross. It takes her 45 seconds to make, with the other employees they take at least three minutes and they actually agitate the rice in the pan to spread the heat. Someone please tell her how to apply heat. It is her job and she is making me want to never go there again. The other employees cook everything well which is why I keep going there. Seriously, you have worked there for 2 years now, taste your own gross cooking and put some effort in. Here I am refrying it in my own pan turning the white sauce into straight oil… put some vinegar into the rice as well with your clear white bottle. Keep your eye on her and you will know what I mean. She doesn’t really know what she is doing. Other than that, best chicke and rice in Hamilton, would have been 5 stars across the board if she had some more training. ...

2nd best shwarma in Hamilton!

2020 Update - Quantity in chicken provided in chicken and rice meal has gone down. I have been trying other places. Although this is still the second best tasting shwarma place in Hamilton, they have been lowering their servings. I barely had any chicken in my chicken and rice last time. Will frequent this place less until they aren't so cheap on their serving.

8-9-2024 This place is so good but is a massive disappointment depending on who is working. It is such a rip-off when you pay for extra chicken, and all they do is give you more rice with a thin layer of chicken on top. Stop ripping people off and give the extra...

Pro-Tip:. They serve butter chicken and chicken or beef curry too. It's on a different menu to the side. It's like a hidden secret of theirs. I just found out after already ordering from their usual menu. I enjoyed what I ordered. It's a small, take out kinda place. Prices are surprisingly high considering how run down it looks. It loses a point because it is so run down, and the usual selection is adequate but not mind blowing, and the prices seem a little high. Good customer service though and I would visit again, because I want to try the butter chicken and chicken curry. I just hope I remember that they sell those...