Subway — Restaurant in Hamilton

Pure pain, no fun, got yelled at for standing up for the less fortunate members of society

Screamy staff, overpriced menu, My girlfriend and I went In today to sit and grab an affordable bite to eat, a houseless man was searching through his belongings and placing them on the table, when the clerk spoke up getting fed up with the man, which if he had been adled would have made sence but the man was scattered, but calm, the staff member on the other side got very agressive, and when my partner had spoken up to the staff member on being disrespectful and impatient the staff member started berrating my girlfriend dropping a big YOU PEOPLE about the man on the unfortunate end of the economy... The lady wouldn't let up screaming at my partner until she suggested that she leaves, not being able to even take my order, I walked out, I refuse to put up with such terrible service from anyone, it's Barton street and the location is beside a methadone clinic, you'd think you'd bring more compassion to the job

The kicker for me was when the member of staff had loudly proclaimed that they were not serving the public but to serve paying customers ... No unfortunately to work in a restaurant your job is to service the public. The community. The paying customers will come anyways, as a service industry worker facing the public in a restaurant, I could never in a million years, scream at anyone unless they were disturbing peace, which mind you nobody was outside of the member of staff.

I mean it's a subway, nobody really goes there for any sort of experience, it's dissapointing to sit, it's disappointing to order, it's disappointing in proportion, and the food is abysmally mediocre with portion sizing falling slowly like sand through the hands of a child.

The point of subway is to make you feel empty inside and hate yourself for not going somewhere more friendly and community focused anyways right? Or is that just to consensus of all corporate franchised restaurants in the current year,

I miss when there were 5 dollar foot longs, now it's barely 5$ for a tiny sad "snackwich"

I could buy a baguette and a few slices of meat at the counter in a grocer for cheaper and have a more filling meal

Do better. I won't be "eating fresh" until all foot longs are 5 dollars without...

This subway location is always fast and friendly I have never had a bad experience ordering my subs. They ask you what you would like on your sub while you are standing there watching them make it so if they make your sub wrong which it may happen I haven't had it happen to me but I would say it would have to be the customers fault because we tell them how we want our sub made they don't have them pre packaged, they are made fresh while you wait and I have never really spent more then 15 mins from start to finish in Subway on Barton Street. All the vegetables a fresh and kept cool in separate containers they have a nice variety of cheese and sauces and the buns are made right there on location not brought in from a store. You can make your sub into a combo meal which is an extra charge but includes a drink, cookies, bag of chips or some other type of dessert. The place is always clean and garbage free...the do have a parking lot at the back and side but it isn't lit up very bright and I feel unsafe parking there when I'm alone so I choose to park right at the side of the store where there are street lights and you can see inside the Subway. So I gave this location a 4...

No lineup but I had to wait to get served then they faked washing their hands and gave me attitude when I pointed out out.

Then they didn't listen when I said no toasted and tried to give me a half toasted sub and once again gave me attitude when I didn't want the half toasted sub.

Then they tried making my sub again and did it wrong so I asked for the manager who said he would "look at it" but couldn't tell me what he would look at. Kept mumbling so low that it was impossible to hear most of what they said.

Manager told me I wasted two subs despite doing nothing wrong and only having their employee waste two subs.

Every time I tried walking out they would start saying things behind my back making my come back to even hear what they said but would mumble it under their breath so I couldn't hear it.

Terrible service, terrible manager.

DO...