Basha Donair & Shawarma Jagare Ridge — Restaurant in Heritage Valley

If I could give minus-zero Stars on the taste and quality of the food I would. This donair absolutely 1000% was disgusting. I ate it because my buddy paid for it and I didn't want to disrespect him and his wallet. This donair in my opinion belongs in the garbage simple. I left this review a week ago or so and clearly you can see what their customer service is all about. They didn't even reach out to me or even leave a comment. You guys extremely need to do better and your food needs to be better as well. Take this as a learning curve and think positive. Maybe try new things. Listen to your customers. Always listen to your customers because customers is King. I bet you they're still not going to get back LOL. That's just how their customer service is because they don't care clearly. Actions speak a lot in the words and seeing it is believing.

The meat is very boring, very bland. There's no taste or flavor. I'm a chef. I've been in the culinary industry for over 25 years. Also have family in the pizza and donair industry for over 30 years from Nova Scotia where the donaire was first born in 1973 by a Greek guy named Peter last name starts with a g. However I can't pronounce it because it's so long LOL. Anyways, they didn't even know the history of donairs lol.

Another donair shop that does everything wrong. A true Nova Scotia traditional donair comes with the donair meat left in strips, not chopped up White onion and tomato diced not sliced. The donair sauce not sweet sauce as Alberta people call it but their real name is called donair sauce. Instead of scooping it as you're supposed to, that's the original traditional way. They put it in squeeze bottles like every other stupid donair shop in Edmonton. Donair sauce is supposed to be thick and creamy, not runny That you don't even see the donair sauce on your donair it just makes everything so soggy.

I asked her can you dice those up the proper way please she really didn't want to. Then she went to the back grab some tomatoes that were not even diced. They were cut into chunks. Not customer service at all. If your customer asks you to dice them up, dice them up. People don't know nothing about customer service. People need to know customer is King. It's not about you so if a customer has a request and you're capical of doing it, why not? Stop being so lazy.

I will never ever ever ever go here again. Customer service is all about continuous business and they're not going to get my business and why they're not getting my continuous business because they don't know nothing about customer service. Clearly they don't care they need to educate themselves.

My go-to place for donairs is donair Bros up in Terwilliger.

Their donaires are actually really good You can actually taste the spices and all the flavors inside their meat unlike Basha, donaire and shawarma.

Simply donair is actually good too. Also Amean donair is really good as well, Primetime donair sucks I've been hearing for years that swis donair what's good?

When you walk into a pizza and donair place and you see Lebanese owners and Lebanese workers. You know 99% of the time is going to be delicious.

However every time I walk into a donair place and it's not a Lebanese person running the place or owning the place or working them place is always mediocre.

Even my buddy said who paid for it said their donair sucks this time. It's really disgusting. It's boring, no flavor. The last time he came there it was really delicious. But...

Hate to give them 1 after all 5’s but ridiculous rude owner. I picked up 2 Donairs and I said the website says 10% off pick up and he basically looked at me as if I was asking for free food. Then he said it’s online only but I knew it’s wrong because the discounts won’t apply online anyways. Honestly , they made this much stink for $2 haha and eventually gave discounts since I knew what I was doing doing. Gave them suggestion that Donair was very good except for less sauce and the owner again said He was there when my order was prepared and i Must pay for extra sauce if i want to. Seriously it looks like they care about money more than customers. I liked their Donair but won’t be back because of your poor customer service. Good luck in Chappelle because everyone here is all about good food and...

Very clean, nice employees, clear menu, but so many options it's not really a shawarma place. Only chicken and donair on the spit, no beef. Large and regular are in the same wrap so large is more meat and less veggies, the point of sizes is size not ratio of ingredients. It weighed less than I was expecting. Could wrap my fingers around it so they touched. A large should feel like a challenge. Good garlic sauce. Dry pickled turnip/beetroot whatever it was. No pepperoncini pepper, no fried potato option. Honestly the size was the killer, and it didn't drip sauce to where you need to plan how to eat it without making a total mess. Maybe I'm used to authentic. Oh and chicken was spiced with bbq rub or something. I hope they get off the cheap portions though I can't buy half a...