UPDATE June 2024–its been a year since we were here. Came in today at 3:30. Only 2 other small tables occupied. What happened???? Fabric covered Menus are ragged and torn, never saw our waitress again after she brought our food so no drink refills or dessert or extra wasabi etc. Table was all sticky. Floors were very dirty and baseboards really filthy BUT the worst were the WALLS! The sun was coming through the windows and the amount of spills and food you could see on the walls was GROSS! My husband said “Oh my God don’t lean back”—I looked behind me and it looked like 1/2 a bottle of soy sauce had exploded all over the wall where I was. No one came to clean our dishes, ask us how things were or bring us a bill. We waited 20 mins and went up to pay. Front glass entrance doors were covered in fingerprints and grime. Windows filthy. Our food was average…my tempura fish were disgusting as the 2 puny pieces were the thickness of my ring finger and were bloodline cuts with skin attached. Sunomono and miso were excellent and tempura was good although broccoli was all raw batter in the middle. What the heck happened Oh Sushi Mura????
Review from 2021 & 2022: Quite possibly the best Japanese meals we’ve ever had....and we have travelled through over 60 countries between the 4 of us and eaten a LOT of high end Japanese cuisine. The tuna tataki was so fresh and flavourful with its slices of lemon and grated radish, the sushi rolls fresh, large, and unique, ebi sunomono salads were excellent, miso delicious, chicken teriyaki bento boxes were double the size of a normal box and full of beautifully arranged fresh fruit, salad with a great dressing, spring roll, juicy chicken, and vegetables, fresh cherry tomatoes, etc etc. I had the a la carte Tofu Teriyaki and it was huge and AMAZING!!!!!!! Toasted green tea was perfect. Have also had other bento boxes and they are amazing. We cannot wait to come back. Pricing is excellent....much cheaper than Vancouver or other big cities. Super clean, bright and modern restaurant with very happy efficient staff. HIGHLY...
Read moreAs a former server/bartender it takes a LOT for me to ever leave a bad review. However, I had a terrible experience at this place last night. We sat down to order, and our server came over - asked my partner for his order, which included the appy for us and his dinner order, and then turned and began to walk away without even looking at me to ask for my food order - I had to ask him to come back as I hadn't ordered anything yet. We had asked for two Sapporos to start off, plus miso soups, and then our dinner order. 5 or 10 minutes went by and we didn't have our Sapporos - then our server stopped by to ask if we'd like them in a glass or in the bottle. We said a glass would be great. Dinner came out next, with the appetizers mixed in. Not a big deal, I know sometimes this happens. However, still no miso soup. We were halfway through dinner when our server came back to confirm, again, if we wanted our Sapporo in a glass or bottle. 10 minutes later, nothing on either the miso soup or beer fronts - we were basically done dinner at this point. I had a bit of leftovers, so we asked for a to go bowl and packed my dinner up and went to the front to pay. I'll add here that our server did not come back once throughout our meal to check on food quality, or if we'd received our beers or needed anything else. Anyways, we let the servers know we had never received some of the items we ordered, and then immediately had to ask them to correct the bill as they still included those items. Overall super disappointing and underwhelming especially since I've eaten here before and the food and service was decent..Not sure what has gone downhill but this place definitely needs to focus on service. I didn't feel that anything about last evening's service was deserving of a...
Read moreI was really shocked today when I cam back to this place after one year. This was one of my top favourite places to get sushi in Kamloops but today’s service will make me not 100% sure to recommend this place. I came in on the Sep 27 which was yesterday around 7 pm for dinner. First of all the girl who was at the counter didn’t seem like she cared if the costumer has a good service or not. I wanted to dine in but wasn’t sure. I expected her to give us a table because I was some used tables with empty seats and expected her to tell us they have tables but instead she keeps on saying we will have to wait a while if we wanted to dine in and I told her it’s okay we will wait. And when the tables were clear she never let us know that we can go sit, I had to ask her like 3 times but she wasn’t focused on listening so we just went and took a seat. Second is the waitress who served us, we usually get the best and cute service her but today was different, the waitress seems so frustrated with her job and just doing everything to get over with. No smile on her face and no questions asked if the food was okay or if we need anything else. We had no soy sauce on the table either until I ask and she just grabbed it and put it on the table. I really can’t believe if i was eating in a proper restaurant paying for my own food or going to someone’s house and eating their food that they don’t want to give :)) Felt quite weird since I never experienced this kind of service before. The food was okay and it still warms my heart but I had better experience in sushi so it was just like something i made at home. The salmon was quite dry on the outside i...
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