Fat Bastard Burrito Co. — Restaurant in Kawartha Lakes

The ingredients at my location looked okay and the staff seemed friendly enough, but (please don't take this the wrong way), I couldn't understand the gentleman behind the counter at all.

My first time at the Lindsay location had me baffled and confused, as the one taking my order had a very thick accent (putting more emphasis on consenants than vowels) and spoke very quickly with an Indian accent, making it hard to understand him or what he was asking. This is not usually a problem as I have a lot of Indian friends and have never had a problem with accents before, but I could only pick out a few words out of what he was asking me. Even when asking him politely if he could repeat what he said, he would speak just as quickly and without thought.

Purely not to be seen as rude or racist, I had to essentially just say yes and no to whatever I could pick out of what he was saying, and got the most jumbled mess of a burrito with almost nothing I wanted on it (they even looked at me like my burrito was odd because of this), and things I didn't want; My girlfriend wanted to treat me to something that she likes, and now I had to feel awful about wasting money and had a horrible experience anyways; I now had to pay somebody back for their kind gesture as I now felt like my experience ruined hers as well. I had to feel bad about this whole experience in the end.

I never have a problem with diversity or equal opportunity, in fact I like seeing those things. I just think it is fair to say that if somebody cannot speak a location's native language very clearly and slowly, they should not be taking orders. This would be like me going to Québec and taking orders in my very broken French, it is not fair to those customers that I am doing a job I am simply not ready for; And I would not think it is wrong that I do not get hired to take orders if I cannot speak very clearly in their native language.

I think it would be common sense to have the most clear speakers take orders, and those who can't can still have important tasks.

Other people may enjoy going here, but my personal...

I eat here fairly often, always have a good experience, quick service, fresh and delicious food. Tonight was a little different, my girlfriend picked me up a burrito and it was made quite poorly, the layering was not great so there was a lot of plain rice and bread, HOWEVER this is the first time I've ever had a bad experience at this location, so I called in to inform the staff that something wasn't quite right with my food and my problem was remedied so quickly I didn't even have time to be upset.

TLDR: eat here quite often, had one bad experience but it was so quickly made right that I couldn't help but be even more impressed and satisfied with the service I received, mistakes can happen, but you can rely on these guys to...

Placed online order from website food was sitting waiting when I arrived three minutes before the time specified from order page this meant food was sitting getting cold. Space breaded chicken was nothing better than a low end chicken strip. The black beans were so salty. I couldn’t eat them, no customer service when I entered busy feeling sauce bottles and brought Me over my order after waiting for him to fill bottles and move bottles around on counter. No flavour did not see any corn or burrito sauce as ordered enough sour cream for three meals. Space would not recommend will not be returning. There are much better places...