Quesada Burritos & Tacos — Restaurant in Kawartha Lakes

This has been a regular Friday night stop for my wife and I on our way to cottage country. It used to be really good a few years ago, but it is so hit and miss over the last while. We recently stopped there and I think it was the last time we will go there.

I have never liked the fact that they charge for grilled veggies (peppers an onions). Pretty much a staple in Mexican food, and most other burrito companies do not charge an extra for them. Either way, I always pay to have them on my burrito when we go there, but for about the last 5 visits, they never have any grilled veggies prepared. They alway ask if I would like to wait for them to grill them. And this isn't a matter of they just ran out. They just aren't having them ready anymore. I guess other people don't want to pay extra for them, so they don't have enough demand to make them anymore. This is supposed to be fast food made with common ingredients, not a special request that you have to wait for.

The other thing that has happened recently was with my wife's order. She cuts down on carbs, so she doesn't get filler such as rice and beans. Instead, she likes the coleslaw and has that put on he burrito. The last few times that we have gone in, the same thing as the veggies, there is only a small amount of coleslaw. The last visit, there was maybe a table spoon of coleslaw in the container which the tried to spread across the length of the burrito to try an look like it was sufficient. My wife asked if they had any more coleslaw, and the answer was just "no". No explanation of they ran out, or if you'd like to wait, we'll make more. It was just "no". This also relates to the manners of the staff that other reviews have spoken about. It's not that they are really rude, just more like they are frustrated because you made them come out of the back prep area in order to make your food.

It is really too bad because the quality and quantity was really good, but now it's like they just don't care. It's as if management has instructed employees not to prepare too much of the ingredients, and the employees become unhappy because they know the customers get frustrated with it, and they are the ones that have to bear the brunt of it, knowing there is nothing they can do about it.

Their competitor is just down the street, and it looks like that's what...

My recent visit to this burrito joint was an experience that tested the very limits of my culinary patience. The burrito was a disaster, falling apart as soon as it touched my hand. It was burnt to a point of being practically unrecognizable, that could be mistaken for a brick salvaged from a house fire.

The filling of this so-called "burrito" was scattered as though they were thrown in without a second thought. The balance in a burrito is key, but this principle seemed entirely unknown to the staff here. Speaking of the staff, their manners were appalling. They treated me with an apparent disdain that bordered on provocative, a sure-fire way to lose a customer.

But the final insult came after I had left the establishment. The burrito, if you can call it that, led to such an intense bout of stomach pain, that I was forced to make an emergency stop at the roadside. The indignity was made worse by the fact that I had to resort to using the restaurant's own napkins in this unfortunate situation.

A severe lack of foresight in the preparation and the subsequent humiliation on the highway makes me unequivocally advise against this...

Huge mistake going here, I saw the comment's and said "well maybe that day the workers were having a bad day I'll give it a shot" Boy was I wrong and learned my lesson and very disappointing,It's bad enough Canada lacks in Mexican food and this should not be called Mexican. Everything is in a bag nothing fresh you have to pay extra for sides ..They cant wrap a burrito, and I got nachos and they are a joke a few beans a little bit of cheese and then what happens?? She drops them and all the toppings fall off and still gives them to me I let this go and just asked for Salsa. with all of this going on I didn't notice that I didn't get my order of churros after I even paid for them and said can I have them. Only 2 people in line not busy at all. So if you want cat food for dinner go here. But if you want TRUE Mexican food sadly if you don't make it yourself you have to go down to the states. DON'T WASTE YOUR TIME GOING HERE THE MEAT IS NOT FRESH AND COMES IN A BAG DON'T BE FOOLED who ever thinks this place is Mexican needs help.. I think my dogs food would have...