McDonald's — Restaurant in Kitchener

Regardless of what food you order or the quantity- always expect to get to the 2nd window & be asked to park in one of their designated waiting spots. They have several. It won't be because your food is being prepared or they're waiting on a fresh batch of anything - it's simply because the franchise has a competition for the fastest restaurant. This involves all of the McDonald's locations [at least within the region; possibly a larger area, but the tri-cities for sure]. Their times are not realistic even for a robot to be accurate & considering I have parked and waited 5 minutes for a single Happy Meal I. Was. Pissed. it is obviously giving them a false sense of pride, because they aren't working hard enough to achieve those unrealistic times, and are still the #1 location. This has encouraged other locations to start parking customers for an order of 1 item.

Once they park you, you're no longer a priority because their time has stayed so low & they can take their sweet time preparing your order while you watch as they park every single car and slowly start to bring orders out at their convenience. The locations and employees that actually have realistic times, work hard under the pressure of rush times & chaos and do so without faking their times by parking everyone should be the ones rewarded - not the ones lying and cheating to be on top as long as this store has. Your customers should be your top priority- not faking times to pretend you're the fastest store...

I recently dined at the McDonald's located in Kitchener, and my experience was generally positive. One of the standout aspects of this particular branch was its efficient and friendly service. The staff was attentive and quick to take orders, and the food was prepared with reasonable speed.

In terms of food quality, the classic McDonald's menu items were consistent with what you'd expect from the chain. The Big Mac I ordered was fresh and satisfying, with the signature special sauce adding that familiar burst of flavor. The fries were hot and crispy, just the way I like them. However, I also noticed that this McDonald's offered some unique regional menu items, which was a pleasant surprise. It's always enjoyable to have a taste of local flavors when visiting different locations.

The cleanliness of the restaurant was commendable. Tables were promptly cleared, and the dining area was well-maintained. Restrooms were clean and well-stocked, which is always a plus.

One minor concern was the seating arrangement. The space felt a bit crowded, and it could be challenging to find a table during peak hours. However, this is a common issue in many fast-food restaurants.

In summary, my visit to the McDonald's in Kitchener was a positive experience. The efficient service, standard menu quality, and regional offerings make it a reliable choice for a quick meal. If the seating area were less crowded, it would enhance the overall...

My friend is visiting from near Winnipeg and works at McDonald's. My sister is visiting from England. Today, we went to this location so he could have a mcmuffin and she could have a coffee. The miserable old lady at the counter immediately told him he couldn't have anything he ordered because of Monopoly pieces. So he asked if they could just wrap the food in a non sticker wrapper and give him a cup without a game piece - something that should have just logically been done. She then told him no he couldn't just get a coffee in a regular cup, he couldn't have coffee at all. My sister was the one getting the coffee, and she is NOT an employee. She finally had to speak up and get the coffee on a side order. There is no reason this grumpy human couldn't just put the coffee in a cup that didn't have game pieces - it's not like they throw away old cups because Monopoly came. She was rude and confrontational for absolutely no reason. She should in no way be working with the public. The worst part was some random blonde in the back yelling that she could lose her job for giving him a coffee while a manager was right there and said nothing. He called his store, who confirmed that these people are...