Mr Khaman — Restaurant in Kitchener

Extremely Disappointed: Repeated Order Issues and Misleading Promotions

I’ve had an increasingly frustrating experience with this store. Over the past two months, my order has been mishandled three separate times. Today was the final straw, we placed an order for three khavsa meals via in-store pickup, but when we got home, we realized they had only given us papdi and salad. The main dishes the khavsa were completely missing.

To make matters worse, their Instagram promotion is misleading. They advertise Coco shakes for $1, but when we visited the store, they charged us $6. This feels intentionally deceptive.

When we went back to the store to request a refund, the receptionist said it would be issued in cash even though we paid by credit card. This is not only unprofessional, but potentially illegal. Refunds should be processed via the original method of payment, especially when it's electronic.

It’s deeply concerning that this store seems to be taking advantage of Indian customers, possibly assuming that since we’re from the same community, we’ll tolerate this kind of behavior. That is unacceptable.

I urge others to be cautious and hold them accountable. This kind of carelessness, dishonesty, and lack of accountability is not just poor service, it’s exploitative...

If you're craving authentic Gujarati food, Mr. Khaman is a must-visit! The food is rich in flavor, and the portions are perfect – you'll leave full but not overstuffed. The staff, especially Mr. Shashikant, is incredibly courteous and helpful. He takes the time to guide you through the menu, offering thoughtful suggestions based on your preferences and what you’re likely to enjoy.

What stood out to me the most was Shashikant’s genuine philosophy: it’s not just about making profits but about building a strong reputation and establishing a brand. He thoughtfully considers your portion size to make sure you get the perfect amount without waste, showing he cares about his customers' experience.

I highly recommend giving Mr. Khaman a try. Everyone has their own tastes, and the reviews can’t capture the full essence of a place. Give it a chance, and form your own perception—you...

We went to these place for around lunch time . We ordered take out but then one of frnd told it is better to dine in so we told them we are dinning in . The space is very limited . We waited almost 30 min for it and while asking these lady on these counter may us waited 15 min more .

We sat on of table it was not perfectly cleaned and we told them to clean it again. While that time we could see a white bag beside the counter but these lady didn’t even bother to ask customer . We asked her again and then she told us oh here is your order . We told her we mentioned we were dining in . She went back and they made arrangement that Khavsa will be served new and rest khaman. and locho they gave us extra dishes to eat from take out . Locho was extreme sour in taste . Khaman and khavsa were good .

That lady was not at all attentive and I think she purposely made us...