Williams Fresh Cafe — Restaurant in Kitchener

NO OUTLETS AVAILABLE, DO NOT COME TO STUDY WITH LAPTOP.

I was looking for a place to study since college campuses are closed and I've been struggling to study at home, and decided to drive from Kitchener to Sportsworld Drive for the very nice interior offered here, but when I arrived, after I had already ordered and paid money mind you, that the outlets were ALL out of order. I looked around puzzled and found an outlet covered with tape, and another completely wide open. Not where I would like to sit, but I needed to finish some assignments, so I asked again to the staff member, and she confirmed that ALL of the outlets are out of commission. I asked her why that was and she just said "I don't know" and offered no other explanation, recommendation, or even empathy at my situation. I had sat down and came up the second time looking for a working outlet so it was clear that the issue distressed me. I sat down, the staff member coldly served me the egg, bacon, and cheese bagel (wasn't very good sadly), and I left after my computer died in an hour because I had expected at least one outlet to be available.

Extremely confusing that the outlets are not working, and frankly a great way to lose customers. I will be going to Coffee Culture until these outlets are fixed, and would love to be informed...

Williams Coffee Pubs have popped up in a lot of places around Southern Ontario in the last few years. My wife and I work from home and often use the Williams at 4500 King Street E in Kitchener as a meeting place with clients, as a get-away from the office for a meal, or just to take a break from things.

Williams appeals to us for a few reasons: the atmosphere for one and because the food quality is good, with lots of healthy choices. Our personal favourites are the Grilled Chicken Wrap and the California Salad, but there are lots of other good choices on the menu. If you're in the mood for sweets, their dessert case is loaded with lots of choices that your mouth will like and your waistline will hate!

They make good coffee, with fancier coffees for those moments when a large hazelnut cappuccino is the only thing that will do.

Pricing is comparable to other offerings in the same market: Swiss Chalet, Quiznos, Subway... Two can usually eat well for about $25 or less at lunch.

A good solid choice, one you...

Went to the location on King Street near Sportsworld Crossing. There was one employee handling the counter AND the drive thru. When I tried to order it took this employee a long time to even access the cash register. After I repeated my order 3 times he finally got it. I then waited and waited until he attended to the 4 people in line behind me. I received my food fairly quickly but it cooled as I waited for my drink. When he brought my drink(after he had dealt with all the other customers behind me he forgot my dessert. He then had to return to get it. Appalling that any manager would leave the location with only one person for BOTH the counter and the Drive Thru! The employee told me that he had been left on his own for "only 1/2 hour". What kind of business leaves one employee to run front counter and drive through?! Very disappointed with the service that day. The "cash register" seems to be very confusing for ALL the employees as it is very typical that I have to repeat my order over...