I experienced the poorest customer service today. I have been a customer at this particular branch for more than a year and the way I was treated today was so bad. I complained about the quantity of fillings I was getting, (it was a new person and the quantity was little compared to what i have gotten in the past). The lady who normally sell to me was called and she insisted it was the same quantity. I accepted, when i realized they were not going to do anything about it, but I told them I was not happy about it. Then the lady told me I had the option of not buying, i was so shocked she could say that, i had to walk out. I have been a regular for more than a year! That will be my last time at...
Read moreSkimpy toppings. I decided to try a rice bowl since I had a coupon. I got 4 of the tiniest tomato slices so I asked for more. They were the size of a loonie. There was so little in my bowl, so I asked, is it like the sandwich where you can ask for more veggies? She said "yes" so I asked for more lettuce. My bowl wasn't even half full. I was too embarrassed to ask for more. It wasn't filling at all. I think it is this location. Then I presented my $2 off and the till wouldn't accept it. I asked "so there's nothing you can do for me then"? No, sorry, so I paid the full price. Can they not even offer a cookie or a drink when...
Read moreToday around 5:30 pm I come here and I ask the guy who was working in front to change his gloves as he was working with bacon and I am pure vegetarian, he was showing me attitude and when he wash his hands he didn’t wipe his hands ( even kids know hands need to be wiped ) he started making my sandwich with wet hands and that bread was like as it was dipped in water. Moreover he don’t have communication skills how to talk with customers, this is not first time he was rude, he can quit if he don’t have work ethics and communication skills. Plz teach him some ethics and moral values. I wish I could give...
Read more