KFC — Restaurant in Lasalle

Went through drive through waited 25mins only 1 vehicle there ahead of me, just get told they don’t take cash, I asked for manager he explained he can’t get into cash portion but only able used debt/ visa when I asked why they don’t mention this before we drive up or have a sign he rudely stated everyone uses debit or credit card, I stated not always & if I was told before hand as I should have been I’d gladly pay with my debit, however I’m choosing to cancel my order & drove off… They hire Inexperience managers & workers… Lasalle management are rude don’t have a clue how be nice or do there job Should he know how open up the cash portion Also last time I went before Christmas again stuck waiting wrong Order didn’t have time go back, food greasy rude Customer service I work in Lasalle area I won’t be returning to them or ordering from them….. we need to start getting our worth instead of paying for rudeness & mistakes…. Happy I drove off this time Giving a 1 star...

We haven't eaten at KFC for many years and so decided to give it a try. My wife remembered enjoying the Big Crunch chicken sandwich so we ordered 2, one for each of us. As soon as I'd ordered, I was asked to pull my car around to the other side of the building to wait for my food. The gentleman at the window was polite, but anyone who has been to the parking lot in Lasalle would know that driving from the pick-up window to the side parking lot on the other side of the building is not easy. There are two choices, either a 3 point turn in a narrow parking lot with possible traffic, or exiting the lot onto Malden requiring going across 2 cross-traffic lanes into a turning lane, only to turn back into the other entrance. Once parked, I waited for several minutes before receiving the order. Unfortunately, we both found our chicken sandwiches to be neither 'big' nor having any 'crunch'. We are unlikely to go back again...

Went for dine in lunch today and ordered two chicken sandwich çombos. Sandwiches were nicely made and had some warmth to them. The French fries on the other hand were stone cold. Went to the counter to return and made eye contact with workers at the back only to be ignored. Left fries on the counter to go back to my seat to eat my warm sandwich hoping to get fries remedied. Second customer comes in to place order and asked if the fries on the counter were mine. I said yes but had to return them because they were cold. This conversation was loud enough for the working staff to hear. Finished our sandwich and left without a word from staff. And on top of it all they ask for a tip to serve cold food and ignore you. Sorry KFC, not impressed. Will be some time before we chance...