Tim Hortons — Restaurant in Markham

In the late 19th century in Canada, in a small town near Toronto, there was a notoriously miserly landowner known as “Iron Fist.” His stinginess was legendary, to the point where he couldn’t bear to waste even the smallest item.

On a cold December 31st, despite his children’s repeated pleas, this old man stubbornly dragged himself out of bed and shakily made his way to the kitchen. He pulled out a bag of flour that had been sitting there for years, already moldy and stale. Unbothered by its state, he kneaded it into dough, intending to make something to eat. He rolled the dough into a long strip and cut it into two pieces, but before he could do anything more, he collapsed and died on the spot.

His family, heartbroken, gave him a proper funeral. But they were left with a dilemma—what to do with the two pieces of dough he had prepared? Throwing them away felt wrong, as it would have been an insult to the old man’s lifetime of thriftiness; keeping them wasn’t an option either, as they were inedible. After much deliberation, the family decided to bury the dough with him, symbolizing his lifelong frugality.

Years passed, and the grave of the old miser was forgotten. By the latter half of the 20th century, Toronto had expanded rapidly, and what was once farmland had been swallowed up by urban development. During the construction of a highway, workers accidentally unearthed the old man’s grave, splitting open the coffin and exposing the two lumps of dough to daylight after all those years.

Decades of exposure to water and chemicals had caused strange reactions in the dough, but, oddly enough, it remained intact. One day, a passing delivery driver noticed the dough lying in the dirt. Looking around and seeing no one, he picked it up, brushed off the dust, and took it back to the small restaurant where he worked.

The chef, oblivious to its origins, happily rolled the dough into Farmers wrap skins, filling them with a pitiful amount of sausage and egg, and adding some inexplicably strange sauce. After wrapping it all up, the food was handed to the delivery driver, ready for the customer.

And that’s the story behind the strange taste of the “sausage Farmers wrap” I...

Tim Hortons has really lost its touch. I’ve had multiple experiences at this location where staff continuously speak in Tamil, even when there are customers present. My best friend is Tamil, so I’m familiar with the language, and I’ve noticed this behavior multiple times. Just the other day, Dillini took my order while Sandhya, or someone with a similar name, made drinks. While I was still placing my order, they started discussing it in Tamil, even though I had a question and was standing right there. It felt incredibly rude.

This isn’t an isolated incident either. Every time I visit in the morning, I hear staff speaking Tamil amongst themselves, and when I asked one of the servers if she understood them, she admitted she didn’t. So, she's expected to work with people who are clearly making her feel uncomfortable by speaking in a language she doesn’t understand. It’s a bad atmosphere, and honestly, I don’t feel welcome when I’m there.

At this point, I won’t be returning to this location, and I certainly won’t be recommending it to anyone. Tim Hortons just isn’t the same anymore.

Also not to forget, the Manager(Simran) is always speaking in punjabi so none of them wants to speak English? Cause clearly if they do they should put it into practice as this is Canada( an English...

The customer service at this location is absolutely atrocious. I’ve been coming here regularly because it’s the closest Tim Hortons to my workplace, but every visit ends in disappointment. It's been a while since I’ve raised my concerns, so I think it’s time to point out a few key issues.

As a fast food chain, employees are required to wear hairnets while preparing food and drinks, which they do. However, the manager and the general manager, Shubhangi, consistently neglect to wear hairnets. They’re often the ones serving at the front and at the food bar, which raises the question: what's the point of enforcing the rule on everyone else if the management doesn't follow it? Do they not realize how unsanitary it is to not wear a hairnet when handling food and drinks? It’s incredibly unhygienic, and I fail to see how it’s acceptable for hair to possibly fall into the food or drinks being served.

A few weeks ago, I was sitting in the corner when an auditor or someone from upper management was there—perhaps an investigation was underway. They discovered a hair in the sugar, which, frankly, was inevitable. Given that the manager and general manager don’t wear hairnets, it’s no surprise that they found a hair in the sugar. This is just...