Mucho Burrito Fresh Mexican Grill — Restaurant in Medicine Hat

I’ve been in love with this place since it opened in Medicine Hat. They have what they call a “Mucho burrito.” It’s only like the best cure for the after work stomach growl. Previously you could order the burrito smothered. That meant they would cover the burrito with cheese and sour cream and salsa.

The menu aside this place excels in customer service. I’ve never had a rude employee or even a bad experience. I also know on one or two occasions; the employees DID have a reason to be grumpy or very rude, and yet were not.

This is my experience with this particular place; I treat people the way I would want to be treated and I don’t think anything more of myself than I need to. Your results may very based on upbringing and values. All in all; give this place a shot. If you are use to Taco Bell or taco time... don’t even get me going on how non similar these menus are.

This is a higher food quality that you may be use to. This meaning you will likely eat here and still be full and hour or so later. It takes a bit to get use to. It also takes a bit of exploring of the menu, but it’s worth it.

My go to burrito is the “Mucho burrito” with pulled pork. It looks like a burrito that ate all of its burrito friends cause they lacked ambition and desire to become a “Mucho” burrito. Now engorged and swollen, now and only now, is this masterpiece of creation ready for consumption. This being said friends; go forth...

when mucho burrito first opened several years ago, it was known as the place to go to get a burrito that was about the same size/weight as a brick. however, i went there today and ordered my usual 12' pollo burrito. its all i ever order. i have noticed that every time i go there the size of the burrito over the years has become smaller, and small and smaller. today was the worst. the lady asked me what type of meat i would like in the burrito, and i said (as i always have) "i would like a half portion of chicken, and a half portion of sausage please" the lady looked at me like i was crazy, and the manager/ owner happened to be there and piped up saying "only one meat choice" i explained that in the years i have been dinning at that same location they always facilited my request for 2 meat choices. he replied "no, only one meat choice" so i smiled and said "chicken please". i understand that maybe new rules are to be enforced from time to time. anyways, as the lady continued to make the burrito, i noticed she was puting very small portions of the topings i requested. in the end, the burrito was the size of a hotdog/bun. i dont think i will...

We just stopped in for lunch. It was wonderful. The place was clean and well kept. The music was fun and upbeat. Great job. Good value and fresh choices.

Things that can be improved on. The lettuce and vegetables in the salad should be cut into smaller pieces. This may work for burritos but not so much for salads.

The "up selling" needs to be less robotic. It doesn't feel good to be pelted with robotic questions. It should flow nice and easy. From a customer perspective it feels like a lot of pressure. Black beans or brown beans. .... Compared to would you like some brown beans that are a bit sweeter or are you looking for the black beans with a bold spicy attitude. Take the time with your customers is my advise. I would highly recommend this...