Just moved to Milton and decided to check it out. Went for one of their lunch specials, in short disappointed. First of all I found the price of 9 dollars and change for a lunch "special" to be pretty steep, but hey I could be getting a mountain of food?? Wrong... but we'll get to that later. The second disappointing thing, or more of a stupid thing, when using debit I was FORCED to pay for a tip. That's right, the terminal did not ask IF I wanted a tip but rather asked for either a $ amount or a % amount. There was no way to decline a tip. I reluctantly put 1%. I got my food and took it home. Opening the bag I was surprised to see an egg roll about half the size of a normal egg roll and a main dish, black pepper beef in this case, which looked like it might feed a 10 year-old. I opened it up and found a very disappointing amount of beef, the amount actually seemed like the beef was an after-thought. There was nothing special nor authentic about the dish. Typical canned sauce and box noodles. Worst of all was paying 9 bucks for a tiny meal. Poor first impression but glad it only cost me 9 bucks instead of buying a full family dinner only to find out it sucks. Sorry Mr Dumpling, not coming back until you offer your customers a fair size meal for the price and stop forcing customers...
Read moreOkay so it's your 1970's San Francisco kind of "chinese" food - chicken balls, chop Suey, you know - Archie Bunker's idea of a chinese meal? But they do it well. I crave this stuff once in a while and I don't want roasted suckling pigs, dim sum and other assorted animals hanging upsidedown on a coat wire a la Spadina Avenue that you would find in a more authentic Chinese restaurant. Staff are very friendly and greet you cheerfully every visit and the hot and sour soup is to die for on a chilly day. Portions are huge but I have to deduct one star for peccadillos such as never including hot sauce or soya sauces (they're available at the side counter 'cept it would be nice to be reminded when picking up our orders), the occasional forgetting to add spring or egg rolls we're entitled to as part of the meal as well as the infrequent missing hot and sour soup (or two) when you are placing larger orders. Then again, half the fun of ordering from a chinese restaurant is figuring out what you're missing! They're fast too - they can cook up a dinner for four in less than ten minutes. I never wait long. A little more attention to detail would be perfect. And "I wasn't working that day" is no way to resolve smallish problems with...
Read moreI ordered for pickup. I was told about 30 min. I got there on time, picked up my order, drove home. Wrong dishes in the bag but correct receipt and my name on it. I called and complained and told them that for my wasted time I expected "some consideration" when I returned to pick up my correct order. After I explained what "some consideration" meant (she did not understand the phrase or meaning) she went off the deep end on the phone. Ok, maybe it's the phone? maybe the phrase? maybe just having a bad day? I told her I'd drive back to the store to pick up the correct order and we could discuss in person. When I got there I ask if my order was ready, same person at the counter that I'd spoken with, she told me it wasn't and I could have my money back. No customer service. No inkling of the meaning of customer service. After thinking about the whole set of events, I chalked it up to lack of English skills - oh we'll. Never been back, never would recommend. Lots of places are happy to take and keep my money and are willing to admit to their mistakes - not...
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