December 1st, my boyfriend & I went into Dairy Queen. There was ONE other person in the store ordering. I placed my order at 4:18PM, and the lady ordered at the cash beside me, ordering literally the same thing. We sat at the table for 15 MINUTES before our food was brought over. He bit into his cheeseburger to find out it was ICE COLD. I returned it to the counter, and very politely asked for a warm burger whenever she got a chance. I even said please and thank you! The girl was exchanging cash, then proceeded to take the burger, without washing her hands and MICROWAVED IT, returning the semi-warm cheeseburger back to the table.
Now, on top of the poor quality of food, while waiting for my food, and watching it being made, I couldn’t help but notice the male cashier handled money, then turned around to prepare food without washing his hands. I also couldn’t help but notice that apparently hairnet regulations don’t apply here? Hair being tied up on top of your head doesn’t stop it from falling out.
Anyway! My boyfriend filed a very formal and professional compliant. The response he got? “OK, I think I can make you out. Is your fiancé Hailey Storey ?” What does me being his girlfriend have to do with the nature of...
Read moreMy daughter & I went today to get ice cream and bring home dinner. The blizzards were fine but the food was awful. While I was trying to order, and having trouble as I don't eat here very often, the young cashier was leaning on the cash and looking at me in annoyance. When we got our food, I looked into the bag to see they'd thrown my fries in upside down so I had to go back to the counter to try and get them all back in the box before we left. Got home and my husband's mushroom burger was an absolute mess. Yes, we asked for extra mayo but they put that in a container on the side; I don't know what this is. Plus, I tried the burger, it was extremely salty and as tough as cardboard. My husband said he didn't know how they made meat more processed than McDonalds. Either that or it was so overcooked it charred solid.
Overall, I was reminded why I don't go to...
Read moreIf you read any of my other reviews of Dairy Queen visits, you'll see I LOVE them. While the customer service was very good, the food was not. The fries were old and cold, the burger patties were over charred and cold ( 1/2 pound Flame thrower) and my Skor blizzard was lacking in actual pieces of Skor.
To be fair, I wasn't able to complain and allow them to make it right ( I had take out) and I was 5 minutes away before I tried my food. I've had fries from other locations that were piping hot 15 minutes after my departure, same for the burger.
Maybe because it was a slow day I got some older food ( they pre cook their patties) but the Blizzard was just skimped on. I hope my next visit is a...
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