B12 Burger Langelier — Restaurant in Montreal

Big Burger Energy, Small Customer Service Vibes

Walked into B12 Burger Langelier thinking we’d grab a quick bite. What we got instead was a lesson in patience and portion sizes.

The counter lady taking our order was... how do I put this politely? Let’s just say, if customer service were an Olympic sport, she wouldn’t make the qualifiers. No smile, no greetings, just pure "next!" energy. I felt like I was in trouble for being hungry.

To add to the mystery, there were no prices anywhere. Screens weren’t working, so ordering felt like a fast food blind date: full of confusion, regret, and onion rings. My wife had read reviews that the burgers were big, and I laughed. How big could a burger be?

Plot twist: the burgers are enormous. I ordered the #2 and my wife had the classic chicken burger, plus some onion rings to feel fancy. When the food came, I understood. These things are units. I’m convinced each burger contains the spirit of two cows and a gym membership.

The onion rings? Generous. Crispy. Delicious. If I'd known I was signing up for a food marathon, I would’ve carb-loaded the night before.

We paid $42 for two burgers and one side. I thought it was absurd... until halfway through my burger I started googling "how to store leftover burger in glove compartment." Honestly, had the ordering process been smoother, we would’ve splurged on the six-burger family meal. But the vibe at the counter made me rethink all my life choices.

The good news? Tons of parking. The bad news? Only one other customer in the whole place. I’m guessing the other folks read the reviews and met the...

Placing the order i asked if she spoke English and SHE SAID no problem. Well when she asked me if I wanted eef or kitchen (SHE MEANT BEEF OR CHICKEN BUT DID NOT HAVE THE inteligence to understand that she does not speak English, I told her French is ok but she insisted in English), it took her 4 re-write( she is the waitress who has a 5 yrs. old child as she saw mines. I did not understand so i spoke in French. All i wanted was 2 plain kids burger, 1 with ketchup and mustard and the other with cheese only. Well its not what i got as when she placed the order she wrote 2 kids burger and had no idea how to write it, it took her 4 re-write to get it correct as she wrote with no this and no that and no etc.(what am i supposed to no if she missed no of this product ???). She was not qualified. I placed for the Trio beef burger but look at picture I included. this is the real stuff, nothing removed (look at picture), extremely tiny onion, a bird eats more tha that. Please use my picture and I give it away or use it on your site. NOW TELL ME why YOUR A DO NOT GO PLACE, WHAT A RIP OFF. THIS IS STUPIDITY BEYOND STUPIDITY and enev if this was a kids burger.(see attached picture or below for picture on MY BURGER (IM A MAN NOT A KID, and even for my kids its not...

I ordered the B12 hamburger and holy, it was so good?! It’s been a while since I’ve had a burger, and this one was huge and totally hit the spot. What I really liked was the bun,it wasn’t one of those super thin bottom buns that fall apart and make everything slip out. The top and bottom were equally sturdy, so it held everything perfectly. The meat was juicy and flavorful, and I got it as a trio with fries, crispy and delicious. I’m normally not even a fast food person, but this was so good I had to leave a review....