Boulangerie Les Co'Pains D'Abord — Restaurant in Montreal

Glad the tables are back after a long hiatus during the pandemic - I love see the retired folks people watching with their drinks. No complaints whatsoever about the quality of food here, it's been great since I moved to the neighborhood 9 years ago. That being said, I do have to take off a star because of the most recent generation of employees who just have no skill at taking (and remembering) orders, nor making sandwiches (twice my orders were muffed and I didn't find out until I was already long gone). An experience worth mentioning to highlight my point: a few weeks ago I had the unfortunate experience of watching an elderly lady being gaslighted by a clerk, who suggested repeatedly that the customer had not actually placed the order that was not ready for her at the prescribed time. After about 10 minutes of haggling, the clerk found the receipt for the paid order pinned on the bulletin board, yet she offered neither apology to the lady for insinuating that she was senile nor the forgotten order. Pretty shameful behavior from where I'm sitting. Let's hope this is a one-off and the manager keeps his team as good as it has been...

Best croissants in town! When you have that 1st bite into their "croissants", you will get that deliciousness of the perfect blend of that light flekyness and chrunchiness on the outsite, plus that chewyness on the inside, so tasteful! It has a hint of butter, just the right amount here again, right size, they are always fresh, you have a good selection of different flavours beside the "original one" and the staff is joyful and is like they are part of the place and experience, I place...

The pastries and other food options are very good. But for the price I pay here, I should expect that the service be much better. The staff laughs and plays behind the counter like children and take their time talking to each other in front of my face before acknowledging that I even exist. I feel like I'd be better serviced if I jumped over the counter and bagged the stuff myself. Service staff used to be much better here and I wish they would come back because these new...