El Meson

I really wanted to give this place 5 stars. I am a big supporter of mom pop shops with authentic good food. My wife highly recommended this place so I tried it out. The food was good. Nothing out of this world but it was delicious. i fully enjoyed my dish.

With that said, I was served the wrong dish. When I asked for a replacement I was told it takes 25 minutes. So I ended up just eating what I was erroneously given.

Now this is where it went south. Cause let's be honest, mistakes happen in restaurants. It's normal, and I'm not one to poo poo on the service for every mistake. But what I expect is for the staff to admit the mistake, apologize for it and make up for it. That's what any restaurant should do.

At the end of my meal when I was asked how everything was, I said it was delicious, but I would have much rather had what I originally ordered. I got some attitude from the owner.

Then the service really went south. We didn't receive our coffees at the end. We asked for the check eventually as we had to get back to the office, and almost on purpose our table was the last one to be approached with the credit card machine.

Oh and yes, I was charged in full for the meal I didn't order.

So all in all, the lack lustre service, coupled with the childish pettiness I received at the end of the service, and no apology or trying to make up for their error gives me no other choice but to leave 1 star.