Le Taklamakan — Restaurant in Montreal

I had a very good experience the first time but the second time that I went there last week was a mess. It was quite busy that night and we waited 20min to finally get a menu to read. I asked them several times to help us clean the table, which was never done and the waiter at the cashier was very rude to me. When we received the pitcher for the water on our table, it was so dirty the outside. I can tell that thing was not washed before getting into our table.

We ordered the naan at the same time with other food but we only received them until we were more than half way done with the rest of food. The naan was definitely not made fresh, because the bottom turned a bit wet and the inside was so dry. I asked the waitress to return it and cancel it because this was so not edible. She told back and few minutes later take the same thing back to us. I was explaining to her again that we wanted to cancel this because it was not done properly. And a few moments later she get back with another one , it’s like she couldn’t understand our request. We ended up paying that but didn’t eat it at all. We took it back home because we didn’t want to waste it. Nonetheless, we throw them away cuz it was still very hard to chew. Considering the service, food and entertainment, Not...

Would give a zero star if I could.

1. They accept cash or debit only, but they don't tell you in advance or write it out somewhere. Then they ask you to e-transfer them. Feels like a great way to cheat the taxes. I don't even get the receipt, they just give out a number with the tips and all included and you have to pay.
2. Most of the food on the menu are not available.
3. We ordered two dishes and waited for an hour and a half, almost until their closing time, to start eating. It was not even a busy day.
4. The lamb soup is way too overpriced and doesn't taste good. We tried one sip and give up on it.
5. I called in advance, got hang up twice.

Edit: To response from owner. Yes this is the right place. We ate there a month or so ago (first week of April), wrote the review now because we were asked about how it was from a friend, and sadly the bad memory came back (why do I have to explain this anyway). As for the waiting time of your soup, I don't know why it took that long, but it did. The waiting time for your chicken plate alone took more than 40 minutes that day. Again, I confirm this is the right place. Please don't get defensive and accept a bad...

Kind staff, waitress made sure we ordered just the right amount of food. Highly recommend their big chicken plate, super flavoursome and meat that falls off the bone. We were a group of 5 and shared the large size plate with plenty to go around. Their samsas and dumplings are only available on Friday and Saturdays, so it was a shame we couldn't try them! Lamb kabob were good too, we asked for spicy and liked it.

We were disappointed to see that they serve plastic cutlery with the food, it's not as enjoyable to eat and bad for the environment. The restaurant was full on a Thursday evening, it was nice to families fill up the space, so it feels like it would be the more economical thing for them to invest in some silverware (serving spoons included!) if people are coming to dine-in?

Their green tea tiramisu looked too beautiful too eat! It would've been nice if it was served on a plate and not in a plastic container. We also required the assistance of the waitress to cut the plastic seal around the cake with scissors ... otherwise a nice balanced dessert to end a great family-style dinner with friends :) Will...