Pizza Pizza — Restaurant in Montreal

This was the worst customer service I’ve experienced EVER!

My order was 2 hours late and after being on the line with customer service for so long, they agreed to give us the pizza for free because of your “Free if not delivered within 60 mins policy”.

The delivery guy came and we told him that customer service said that we don’t have to pay anything. He calls the store manager and the manager told him that they won’t give the pizza for free and told him to bring the pizza back.

We called customer service again and they tried calling the store manager but he still refused to honour the free pizza offer and stopped answering their calls even.

After that, customer service gave us a credit for the full amount of the pizza and placed a second order. I asked them what happens if they just deliver the same pizza again??

To which they said that I can change the toppings and that would ensure that we get a freshly made pizza.

But guess what, They just reheated the old pizza with the old toppings and...

We ordered for delivery yesterday, pizza tasted okay. However, both myself and my boyfriend have been vomiting and have been having stomach issues all night and now morning. We are confident it was due to the pizza as it was the only meal we'd shared together that day.

The pizza we ate had the spicy Italian sausage, pepperoni, cheese and pizza sauce. I suggest you check those products immediately for cross contamination or any other potential risks associated with...

Pizza was quite late. assigned Driver for skip the dishes decided to not work. called Customer service. they told me they are getting a new driver and they had called to remake the pizza so it would be fresh. Pizza pizza said they would remake it according to customer support. They lied. The pizza arrived stone cold. It was bad faith from pizza...