Tim Hortons — Restaurant in Montreal

I'm giving this place a 3 because the morning staff are absolutely outstanding and offer the best service I've ever had at a Tim Hortons. The night staff however are horrendously lazy, the place is 24/h but as of 9pm they are OUT OF EVERYTHING?!? This is really frustrating, you cant even get a donut or a bagle, they don't make sandwitches at night?!? There is someone working everynight, usually just hanging out in the back, doing pretty much nothing. At least if they were cleabing or something I would understand, but having worked for Tim Hortons when I was younger; I know how easy it is to pop donuts, muffins, bagels or bread in the oven. Managment needs to do something about this because you are losing out on...

The worst and slowest tim hortons I know! Even if you order online 15 minutes before ..it's never ready when you get there. Tim horton is supposed to prioritize online order.. but not in this Tim hortons! Most of the time they don't even know they have an online order!

There's a couple of staff that's really good.. but it's rare. ..

The staff mostly talk to themselves while customers are waiting in line. Even today a staff stopped preparing orders for customer because they where lecturing the other staff.. so NOT professional.

I do hope it gets better.. I feel bad for the good staff who actually know how to work, knows customer service and are professionals. Which is lacking...

Bad service

Whenever I order something, there is none, or they have half the ingredients.

They never have the news that appears on the screen

The times I ask for coffee, when there isn't any, they don't let you know, they just don't give it to you and when they do, you have two options, either it tastes really bad or it has 3 kilos of sugar.

The employees are too slow, with a generally bad attitude

I hate this Tims, seriously, I hate it, it's the worst Tims there is, I've been to many in many provinces and it's the worst, the worst

There are no tables and there is barely any...