Harvey's — Restaurant in Mount Pearl

Honestly, so disappointed.I had Harvey’s in gander years ago and I actually really enjoyed it, probably because the burgers from my opinion taste real unlike McDonald’s.

But not this time… well this Started out as a wonderful day, celebrating a treat meal weekend, after working so hard all week, to treat me and my girlfriend to a meal. We found a hair in our fries!!! and the burger was oddly cold, i get it, mistakes happen but hear me out first.. i don’t know if it got mixed up with a older order someone forgot or what, as for the hair, I hate to leave negative reviews but after discussing this with a worker they apologized and never even offered a refund. Unbelievable, said “ I’m really sorry that happened, I’ll let the manager know… I always said a company shows it’s true Color’s when it encounters problems and shows the way of handling it. I guess it’s too late now, so they even read these reviews? The chances of me getting our meals replaced are probably slim to none which is very sad. You want to make it up to me ? And show the public you are a good legitimate company that cares? We’ll prove it by making it up to us, $24 gone...

I have always loved Harvey's, but until a few years ago, the only location in Newfoundland was on Stavanger drive. I was into that location 4 times in 6 years, and my burger was undercooked every time. I was happy that Harveys opened a restaurant in Mt. Pearl and I am in there at least once a month for almost 3 years now. The Mt. Pearl location is clean and fast, and the food is perfect every time! The staff is courteous, if sometimes quiet, and I can't find anything to complain about with this...

We ate in at this restaurant. The area was very cold. Ordering was very hard as it is hard to hear with the plexiglass barriers as well as the employees wearing masks. Obviously this is for security due to COVID but makes for a hard time understanding the employees. We felt rushed while making the meals which did not have a whole lot of flavor even after adding the toppings and sauces. I don't think I'll be returning to...