Chachi's — Restaurant in Nanaimo

Kind of hard to sell this for $16.50 and call it a hot Philly. To say your meal will be disappointing is an understatement. Nothing against the people working at this location specifically, they just prepare the food. My “beef” is with whoever thought this would be a good idea to serve people food is this quality.

The Mac n cheese has a very odd taste. Almost like there’s cinnamon in it? Or some seasoning that doesn’t belong.

The intention of this post is to bring awareness to how absolutely mid this food is. Nothing against the service whatsoever. Nice people, very, very mid level food. Would work if you were absolutely starving, and everything else was closed. But you would be better off not to eat...

I just got the chicken banh mi sandwich and a coffee while waiting for the ferry at Departue Bay. Everything in the sandwich was good except the chicken! The to go box states butcher selected meats. I don't believe a butcher would select pressed chicken! That is what you get at Chachis. Now the coffee. They have a beautiful espresso machine yet serve only drip coffee. The drip coffee is super weak & barely has a coffee flavor. I won't be patronizing any Chachi establishments again. I'd prefer to go without. One disappointed "former"...

I asked the staff here for one of their bagel sandwiches to be made on the gluten free bun, as their menu says they carry gluten free buns, the cashier said “we can’t do that, because it’s a bagel.” - which obviously sounds ridiculous.. she then grabbed her supervisor who also told me they can’t do it, but they could IF I was okay that they charged me $5 on top of the sandwich price and the $2 gluten free fee.?? $7 more for a sandwich to be gluten...