Craft Fare — Restaurant in Nanaimo

Visited on Friday night. Good beer list and nice space but unfortunately the staff seemed uninterested in providing the service that they were asking min 18% gratuity for. No cutlery given with food, no water offered. Majority of staff seen on their phones completely disconnected from customers. Customers who might want cutlery or water with their food.

I had 3 beers during our visit and the second had off flavors so i politely told our server that I didn’t think the beer was what I ordered. She took offense and assured me it was the right beer. I explained that style of beer shouldn’t be that bitter or have a slick mouth feel. She seemed annoyed and asked if I wanted something else but left the beer in front of me. Finally another server took the almost full glass away.

When I received my bill I was charged for the beer that wasn’t consumed. I asked the server to confirm that she had charged me for the beer I didn’t drink. Assuming it was a mistake, and that they had forgotten to remove it. (Never mind investigate whether their lines needed to be cleaned or if the beer had off flavors). The server then explained that they “normally charge” but would remove it from my bill. The second server came over and said the same thing.

A truly bizarre experience in...

My daughter & I finished a whale watching tour & wanted to find supper near the waterfront so we could pick up ice cream on the waterfront before heading to our room. It didn't take us long to walk there, although it didn't feel like a super safe area for 2 ladies to be walking.

We chose a table outside & our server asked what we'd like to drink. When we said water, she almost rolled her eyes/seemed annoyed. We ordered our food. It was delicious. Our server didn't once come to check on us or see if we were doing alright. We paid for our food & as we left, someone (I'm assuming the chef/owner??) called out to us from the kitchen & thanked us for coming. I really appreciated that since we had such a negative experience with the server. They should definitely hire some new serving staff, because the kitchen staff & food were...

This place was a great place to meet a friend I hadn't seen for a long while! The selection of drinks was top notch and recommendations from the server helped me choose a great drink! And those perogies were delicious!

Only downside for me: the sliders on the menu don't tell you that it's a combo of beef and pork. As a person who is a allergic to pork, this could have been a disaster. There was no mention on the menu or when I ordered. The only reason I discovered this fact was because they came back pink, which I was assured that it was okay because of the pork! I am just writing this review for anyone who doesn't eat pork so they are aware.

I will definitely be back to try other drinks and items...