Dairy Queen Grill & Chill — Restaurant in Nanaimo

We paid almost $60 for 2 blizzards and some wraps through skip only for all of them to be completely wrong. If you’re looking to add an extra topping on your blizzard I highly suggest not wasting $4 because they forget every time. I’ve never left a negative review on Google but after giving this location numerous chances, it’s just too frustrating not to give the staff and also customers a heads up. We paid extra $ for cheesecake bits and cold fudge to our blizzards as well as extra sauce on the side for our wraps, and honestly I don’t think we’ve ever received our order correct, and having to drive all the way back just to get our order correct just isn’t worth the gas when we should’ve just received our order right the first time. We ordered through skip pick up to skip the drive through line, and our wraps were soggy and tasted really bad, and our blizzards were missing the extra toppings we paid for. Please tell your staff to read orders a second time because it’s so frustrating paying for something and not...

I bought 2 meals and blizzards to take home. With discount it cost me 35$! I thought that would be my biggest shock of the evening, but I was very wrong. The fries were old stale and soggy and came out of the box with a thud. My 6 piece meal was made of 2 strips and 8 1-inch pieces that were overcooked so that the big piece was fully cooked, but the other little chunks were rocks. My blizzards were melted and unmixed. We had to mix them ourselves and freeze them before we could eat them. Called the store to ask them to make it right, and they would only make me new fries if I brought in the gross ones to prove it and let the rest of it get cold. Nothing but poor management. Hopefully, the real manager will make things right when they are back, but I won't...

Used to be my fave burger spot, specifically this location made the bombest mushroom swiss burger.. Which dq turned into a "mushroom cheese stack burger", which is lame for "used to be good suck burger". Even if the ingredients or recipe were still decent they don't do nearly as boss of a dressing job, and it seems they think adding multiple cow discs could make up for that? Absolutely not. PS no wifi is incredibly inconvenient and it is near straight up discrimination to chase certain customers off as soon as they walk out the door saying "u can't sit here". Booo, I want old DQ back and some wifi here and there up Nicol Street could bring back some confidence in safety in an area where I wouldn't trust my cat to be left alone (and I don't...