Starbucks — Restaurant in Newmarket

I visited on November 30 at 4:00 PM Afternoon Personnel was very rude and unprofessional. I have never seen this kind of attitude in Starbucks locations and I am a regular costumer! The woman ( she had a curly reddish hair) who made my coffee was very rude, she handed a very hot Coffee and when I reached to grab an sleeve, raised her eyebrows, frowning and with a very condescending tone stated “oh for the next time don’t reach to grab sleeves yourself, if you ask I will give it to you!” Like what, she is a teacher and Costumers are her student to be thought! Oh maybe I didn’t look very much Canadian in this white neighbourhood! No apology, no smile, only nasty behaviour I will not come to this location anymore! I can put up with everything but not a racist rude person!

I went there again This place is the closest statbucks to my work place unfortunately

Another very rude interaction with the girl who was making the coffee At the mobile order section my coffee was ready! She saw me coming No greeting what so ever I saw she is not caring about the customer and I saw my name on cup and picked it up! She rudely replied ( without saying anything else, apologies or even a kind gesture) next time ask someone to hand it over to you! Who does this people think they are! I said I have another order as well She mumbles who ever got it will bring it! No smile! Showing tones of attitude! Also no reply to my review last month very clearly the manager in this location doesn’t care about...

Ok, so firstly I would like to start off positively and state that as far as the service and beverages are concerned....then...5 stars, no issue. No question. My concern is that this specific Starbucks is THE WORST, specifically (again, sorry) when at the drive-through in the rain. In this (and I’ve experienced it many times as it’s down the street from my in laws house and I’ve been married for close to 20 years and yada...yada...yada) instance the rain comes * POURING * down the awning an hits you right EXACTLY ** where the lovely young woman (or man, or man,,,) hands you the coffee in exchange for your cash or credit (and let’s face it, if your in laws are living up here then you’re probably a working stiff yourself so basically the same thing, am I right?...anyway...) so this GD rain comes psing RIGHT bam.. right in the wrist of the outstretched arm holding said coffee or vehicle of debt (I.e cash or credit / debit card) and I mean really soaked like dunked in a bucket on purpose kinda of wet. Again, could have a little to do with the speed of coffee - payment transaction...but still, fix the awning issue PALALEEzzZZeeeee..... coffee and service is fine. 5 stars. Recommend with...

This is my home branch, it is warm and inviting and you will always be served with the utmost care even when they are super busy, even by the teenagers or the new employees. They are wonderful, it starts with the management and transfers to the Barista they bring on board. I have been an occasional customer in many Starbucks branches and started visiting lately to the Aurora branch to kill recurring time because hey, Starbucks is Starbucks right? Wrong. It is unbelievable how the Gorham and Leslie's branch is outstanding with their level of customer experience. You can see how a caring and nursing manager and how they create a safe and inviting atmosphere even for confused customers while in Aurora the Baristas give you the feeling that they don't want to be there (or you). I guess that once you experienced the high standard of service provided by the Gorham and Leslie branch, you hope that every branch will be like that. Let's face it, you don't go to Starbucks for the coffee, the coffee is okayish. You go to Starbucks for the whole experience they deliver and this branch does an...