Thai Express Restaurant Oakville — Restaurant in Oakville

The food is delicious but the service is terrible! I am a staff member at OTMH and ordered a pad thai on my break. I don't normally eat at Thai Express so am not familiar with their menu. When I approached the rude, grumpy looking man at the register, I asked him what flavours of pad thai there was. He rudely said there were many kinds and pointed to the sign above his head. I couldn't see the small writing too well so I was having difficulty finding the flavours. I asked again him what were the flavours. He again said in a "you're-bothering-me-by-asking-a-question" kind of way and said we have 3 flavours and pointed above his head again. I rushed to order a beef pad thai as I was uncomfortable with his tone and behaviour toward me. I have had pad thai in the past and faintly remember ordering a spice level (mild, med, hot) but I was not offered that and I was too afraid to ask the rude man again for fear of him being rude to me again. It was also annoying and inconsiderate to me that the man cooking the meal and the rude man at the register began to speak their language as the food was being cooked. I had a feeling they were speaking badly about me as they looked at me a few times during their conversation. I have to repeat that the food is very good at Thai Express, just the service is terrible at the OTMH location. I visited the location on Friday Nov 13th, 2020 at approx 1:15 pm. This may help you identify which employees were working that day. I will return to Thai Express, just not...

i ordered and the other guy picked up the bucket of sauce off the floor rested the bottom of the bucket on the serving station for a better grip to pour it into his little tin right infront of me, Might as well prepare my food on the floor, DISGUSTING!!!! no way this place would pass inspection. I immediately asked for my money back and went to 16-mile creek next to it and had an amazing burger. The funny thing is he gave me my money back immediately without any emotion. im sorry, nothing, kinda like screw you. Im spending 30 days in the hospital and everyday ill take my momey somewhere else than those dirty pigs! Also when i approached they made me wait till his tik tok was over to order. thank you for showing your true colors immediately instead of eating here for 2 weeks then...

You CAN park just outside to the east of this food court location for free for 15 minutes! Just be sure to get a ticket for the free 15 minutes from the machine. They make most dishes within about 10 minutes allowing you to get out just in time. Food overall is quite good for a quick-service counter and portions are fairly large for what we order. The service here is not particularly friendly overall but it varies by person and isn't a big problem for us. We've been going to a Thai take-out place in Bronte lately instead but this is a good option if you're in NW Oakville and need your...