By far, no exaggerating, the worst service I have ever experienced yesterday during the Canada v Argentina game.

5 of us entered after playing a soccer game and there was no one available to seat us, no problem, this is common especially when busy.

We sat and were ignored for 15 minutes, servers going by us and not even acknowledging our existence.

We then went to the bar and asked if they could send someone over with at least a pitcher of water, fully expecting that it was taking a while because maybe they were unexpectedly understaffed.

At this point, we recognized one of the servers was chit chatting with a 2 person table, figured they were just settling up.

After another 10 minutes of being completely ignored, at this point we went up to one of the other servers on the opposite section and asked if they could send someone over. We had been watching the same server the whole time, she was STILL just talking to the same 2 guys, having a laugh without a care in the world for the plethora of tables with empty drinks and our table who still didn’t even have water and menus.

After another 5 minutes, the guy working the other section walked by us and said “she should be coming, I don’t know what she’s doing”

We had someone go across the road to Chucks roadhouse, and who was seated and had drinks orders taken immediately, who were just as busy as Jack Astors.

at that point we all left.

I fully understand being understaffed, but this was not the problem. I understand the job is hard if you’re busy, but socializing with the same table for well over 15 minute’s is unacceptable.

Will never, ever, step foot in Jack Astors again.