Little Caesars Pizza — Restaurant in Ontario

Walked in 5 after 4, they're supposed to have this pizza "hot n ready" so I order it. There was no word told to me that they in fact had nothing ready. There's 3 guys standing to the side and an older lady who had just ordered before me. Im standing there just waiting, expecting my pizza to get handed to me, but no. I ended up waiting nearly 20 minutes, every person who ordered before me as well as two more who came in after me got their food and left. Finally the pizza gets handed to me and I sprint to catch my connecting bus, which I miss which costs me an additional bus ticket. The entire reason I ordered the pizza was because they're supposed to be hot and ready, and HAD I BEEN TOLD THERE WAS A WAIT, I would have simply left. Now I'm stuck baking in the sun with a pizza that's going to be cold before I get home, and need to spend additional money just to GET home. Worst experience I've ever had at a little ceasers. Will never be back. Your cardboard pizzas aren't worth the hassel if they can't even be "hot and ready"...

Got here at 1130am, Thursday. Ordered 5 pizzas. Some customers arrived after me, in which time 3 pizzas were handed out to the customers who came after me. Told there was a 10 minute wait twice. It's now 12:06pm. And finally got my pizza. Don't get me wrong, not necessarily the kids fault behind the counter. He was the only person working, just don't like the politics of serving customers out of sequence, and having my order pushed back because a pickup order came in after my order and he had to get that stuff ready instead. Maybe the process is the problem? Or only having one team member working? Just...

I have been going to this location for years (I'm just now starting to get out of my college pizza takeout phase) and they've never messed up a single thing about my order, always cooked just right, never some lopsided Frankenstein pizza.

Today I went in and pushed the lock down in my truck and locked myself out. They let me stay inside to keep warm while I waited for roadside assistance and also kept my food warm in the heater. I don't care what you read on other reviews, this is the service that's had me ordering several comfort pizzas likely ranging in the...