Somali Restaurant — Restaurant in Ontario

Charged me twice and said they cannot do anything. Food is not bad I actually like it. Service is horrible. I used to go here quite often and always thought service was bad but food usually made up for it. A few weeks ago I checked my transactions and saw a double charge for $21.00. I called the restaurant to ask if they could do anything and was told sorry but they cannot do anything. I don't have the time to fight for $21.00, but I am sure they can review their transactions to see they received the additional amount. If you pay using your card I would be very careful. They do not care too much about their customers. Just a warning.

03/04/17: Response to the owner below. It is interesting how your tone has changed after reading my review. Please be honest in your reply. In my call I told you the day and time I came in and exactly what I ordered. I specifically said my card was used twice because the first time the "transaction did not go through." After this you told me I have to deal with my bank as there was nothing you could do. Why would I come in to talk to you personally if there was nothing you could do? If you originally told me to come in and you would resolve the issue, I would have no...

ALL THE GOOD REVIEWS FOR THIS PLACE ARE DONE BY FRIENDS OF THE OWNER'S SON. HERE IS THE TRUTH: The food is good, but the customer service is terrible. Levon, the owner, is biased towards people outside his culture and religion. He has a poor attitude towards many people. He has a short temper, and gets angry or impatient if you take too long to decide what to order, or if you ask for simple requests like "gravy on the side". Go to Jubba Restaurant instead. Their food is just as good, AND they treat ALL customers with the same...

Good tasting food, rice is in adequate quantity and filled with nuts. Very affordable prices. The menu is very limited but I guess that's helpful in a sense that one is not confused. The building interiors could use some work, and so can the owner's interaction with customers, however, I didn't find hime rude or anything. The not so well interiors and limited menu are cause for 4 stars, but I would recommend a visit to give their food a try, especially the chicken is very well cooked on the inside and neither is too dry nor...