Thai Lan Xang Restaurant — Restaurant in Ontario

The food is absolutely incredible, we often order take out from here. The General Tso chicken is one of my greatest weaknesses, it is perfectly crispy in a delicious savoury sauce. You can get most foods in either mild, medium, or hot spice levels, and medium is a bit spicy for even me, and I love spice. The portions are no joke either, you get plenty, and though it's a bit pricey, the amount you get and how good it is more than makes up for it.

However, after having eaten in the restaurant for the first time recently, the service was so aggressively poor that despite there being maybe four other people in the building since we got there, it took nearly 45 extra minutes of just waiting between signing in and paying for our meals, not even including wait time after ordering. I'm not sure if the young woman on service and cash was just having a bad day so I'll give her the benefit of the doubt on that one, but I'll not be eating in restaurant here again.

Absutely still ordering...

Please ignore the star rating as I feel they deserve none. I have regularly eaten at this restaurant and enjoyed it. However I am never going back. I ordered takeout today - B6 - Tom Yum Chicken and N10 - Peanut curry with chicken - hot. This is my usual lunch order - today the curry was not edible - I am used to hot but this was well beyond that. Furthermore, the chicken seemed under cooked. I called the restaurant and explained the dilemma only to have the person on the phone tell me I should have asked for medium. I stopped in there shortly afterwards and explained that I have always ordered the dish hot and never had a problem, the owner didn't even look at the disk and kept insisting they only make it one way and refused to do anything about it.. I pointed out that I and my colleagues are regular clients and he stated that he didn't care. So much for customer service. Incredibly rude and no...

My wife and I were passing through Windsor and found this restaurant using Google Maps -- was fairly close to the hotel and, generally, had good reviews.

First impressions were good -- 6 other groups plus others waiting for take-out -- a good sign.

The decor of this restaurant was clean and simple but clean -- perhaps still in progress.

Service was excellent even though there was only one server -- and she seemed to know the menu and ingredients well -- and the prices quite reasonable.

Hot/sour and wonton soups were both tasty as were the spring rolls.

Ordered two entrees and both were very good. Enough food to take home for dinner the next night!

Not sure where the comments about the "non-filtered" water came from -- ours was just fine :)

Would definitely...