The Whale Tea — Restaurant in Ontario

Drinks are falsely advertised, overpriced, and their service is slow and abhorrent. On my first visit, drink was okay but it took 30 minutes to make despite being the only customers in the store.... I went last week for a second time as I was in the area and ordered their taro latte milk tea. As other reviews have noted, it is not taro flavoured. It's milk + old gross taro pieces at the bottom. When I pointed out to their staff that their photo of the drink is purple and misleading, they tried to justify their lying by saying they use "fresh taro; not taro powder like other places so it's healthier". The staff member offered to make me a new drink....if I paid for it. They obviously don't care about their customer service here, so don't expect much. Head over to Coco if you want a drink that tastes like taro AND they give you taro at...

Hey

I've heard that at least once they were cutting meat on the pavement in the alley behind their store. That is just horrendous. Especially considering whats normally done in that alley.

No this isn't racially motivated or anything and the last thing I'd ever want is for the place to close. It's more about accountability and hopefully they'd just never do that sort of thing ever again. Every restaurant/ business that sells any food or drink should be held to a high standard of cleanliness, especially these days, considering we pay an arm and a leg just to find out that some place heavily relies on microwaves or their product comes from Costco or some other horrid grocery store with their own awful practices. So hopefully they just up their practices and don't do things like...