Twice The Deal Pizza — Restaurant in Ontario

Driver left our pizza on my step. Understandable with Covid measures. Except they didn’t knock, or call, or text, or anything to let us know it was there. I happened to open my door after and hour of waiting to see if I saw the driver pulling in. All I found was the cold pizza sitting out there. No one around, no cars around, just dropped and left there. When we called to see what happened, we got a rude response. The guy who said he was the manager told us there was nothing he could do. Wouldn’t send us new pizzas, return our money, a coupon, nothing. He wouldn’t even give us an apology for what happened. Told us that his driver waited to make sure someone picked up the pizza. If that’s the case where was the driver and how come I couldn’t see him? Why couldn’t the driver say what I looked like at all? When we were told there was nothing he would do, we asked for the head office number. To which he told us the number was online. We couldn’t find it anywhere. When he told him this, he told us he was very busy and didn’t have time to give it to us. We will NEVER be...

I tried to make an order for a huge birthday party. I had called and asked for certain things done to the pizzas. The first time I called they had no issue aside from me asking for pineapples on the side (kids wanted to try and were unsure if they would like it or not. I was willing to pay extra) but was told no it's not an option. Whatever, let it go. Then I said I was calling right back I just wanted to double check because I felt I needed to add another Godzilla deal onto my order. So I called back and a man answered. I explained how I placed the order. THEY COULD NOT FIND THE ORDER. So I said fine I'll place it again. I told him the order and it went from no problem to me having to pay extra for peppers on half of a pizza...EXTRA when I am offered 3 toppings and I am only doing two toppings, one of which is only half? I said no I have had nothing but issues for the last half hour dealing with you people. I will NOT be ordering...

I always ordered from this pizza store many years ago however I noticed that their quality of their pizzas was diminishing so I stopped getting my pizzas from there and went elsewhere which actually tasted like a real pizza. Despite my poor experience in the past I took a chance and I recently ordered their 2 x-large special however that experience definitely brought back all of my memories of their poor quality all over again. We could only eat one of the two because it was disgusting however we did because we were desperate for supper and this cost quite a bit of money to just waste. The crust is really tough and extremely chewy, barely any taste whatsoever considering the lack of sauce and toppings. I thought that after all of this time that they might have improved but it turns out that they haven’t. They have once again lost another customer, even...