My son and I visited this diner after his swimming lessons. He had the cowboy burger with fries. it has onion rings and fresh white onions in it*. He said it was comparable to Harvey's. I ordered the small eggs Benedict done soft with sauce on the side. Small has 2 poached eggs, Canadian bacon, served in an english muffin. Unfortunately the sauce was lathered on it and the waitress noticed once she brought it to me. She offered to have it remade but I declined as I didn't want food to go to waste. When I cut into the eggs they were both cooked to medium, a little disappointed but again continued eating. Hollandaise sauce is sometimes strong but this was mild so that was nice. The eggs had a slight metallic taste which was distracting to the meal. My potato wedges were spot on, coffee was hot. My son wants to return, and when or if we do, I'll stay away from the poached eggs. I caught a glance of part of the neighbouring table and I need to say I was highly impressed by the thick slices of (what looked like...
Read moreDisappointing experience due to misleading service.
I ordered a large Benedict to share with a friend, and the server asked if I wanted bacon. I specifically asked twice if the Benedict already came with bacon, and she clearly said yes. However, when the bill arrived, I noticed we had been charged extra for a side of bacon.
When I brought it up, the server claimed I had asked for a side order, which was not true. I reminded her that she had confirmed it came with the Benedict. She denied ever saying that and asked, “Well, did you eat the bacon?” I responded yes, because I thought it was part of the meal based on her confirmation. She then said, “Then why did you eat it if you thought it wasn’t included?”
The entire interaction felt dishonest and unprofessional. My friends and I regularly eat out, and we’ve never encountered this kind of manipulation at any other restaurant. Be very cautious when ordering here—better yet, save yourself the hassle and choose a place that values honesty and...
Read moreMe and my partner came here yesterday. The food was good but the lady was very disrespectful. I was in line to use the washroom and she came in from behind and literally shouted "YOU NEED A KEY TO ENTER AND PAYING CUSTOMERS ONLY". Not realizing that had already placed an order. Our waitress (who was amazing!) came to my rescue and shared that I was sitting in the patio. The lady was embarrassed and just handed me the key. When I came out, she apologized and said that there are a lot of weird people who come in just to use the washroom. I didn't want to escalate. We just finished our breakfast and went away. I'll never come here again and will advise everyone to stay away. Rainbow Family Restaurant...
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