Sure! Here’s a lengthy and detailed Google review that includes a warm thank-you to Maribeth, Minh, and Chau. Let me know if you’d like it tailored to a specific business type (e.g., clinic, spa, restaurant, etc.) or experience.
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Google Review: 5 Stars
I rarely write reviews, but my experience here was so exceptional that I feel compelled to share it in full. From the moment I walked through the doors, I was greeted with warmth, professionalism, and a genuine sense of care that is so rare to come by these days. Every single interaction—from the front desk to the final moments of my visit—was thoughtfully handled and exceeded all expectations.
The atmosphere is inviting, clean, and incredibly well-organized. It’s clear that a lot of thought goes into maintaining not only the aesthetics of the space, but also the overall comfort of the client experience. Every detail is attended to with care, and it made me feel not just welcomed, but truly valued.
I want to give a heartfelt thank-you to three outstanding individuals who made this experience so memorable: Maribeth, Minh, and Chau. Each of them brought something unique and deeply appreciated to the table.
Maribeth was the first person I interacted with, and her warm smile and calming presence immediately put me at ease. She is professional yet personable, and it’s clear she genuinely cares about the people she interacts with. She took the time to answer all of my questions patiently and made sure I was comfortable every step of the way. It’s rare to find someone who embodies such a perfect balance of competence and compassion, and Maribeth does it effortlessly.
Minh was incredibly thorough and attentive. The level of detail and care Minh puts into their work is outstanding. Minh went above and beyond to ensure that everything was just right and that I felt informed and supported. What stood out most was the way Minh explained everything so clearly without ever being condescending—something I truly appreciated. It’s obvious Minh takes great pride in their work, and it shows.
And Chau—what a gem. Chau was so kind, thoughtful, and professional throughout the entire process. They were incredibly intuitive, picking up on small cues and adapting their approach to make sure I felt completely at ease. Chau has a natural gift for creating a safe and trusting space, and their care left a lasting impression. Honestly, I left feeling better not just physically, but emotionally too, which speaks volumes about the calibre of service and human connection Chau brings.
Together, Maribeth, Minh, and Chau create a truly outstanding team. They complement one another beautifully, and it’s clear they all work from a place of genuine care, integrity, and excellence. I felt seen, heard, and respected at every turn—something that’s sadly all too rare.
I cannot recommend this place highly enough. Whether you’re coming in for the first time or returning for follow-up visits, you can rest assured that you’ll be in the best possible hands. Thank you again, Maribeth, Minh, and Chau—you’ve set a new gold standard for what a great experience should be.
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Would you like me to tweak this for a specific type of service or add any details about what you...
Read moreMandarin Restaurants offer a great concept, and my family and I recently visited the Hunt Club location in Ottawa. While our experience was decent overall, I found that this location offers a more limited selection of food compared to other Mandarin Restaurants in the city, which is why I rated the food 4 stars.
The service, however, felt rushed—almost like a fast-food experience—despite the fact that we were dining at a restaurant where the average cost is around $70 per person, including food, drinks, and tip. Once we hit the two-hour mark, getting even a glass of water or additional assistance was impossible. It felt as though they were eager for customers to leave rather than allowing them to fully enjoy their meal.
On a positive note, the atmosphere was pleasant. I especially enjoyed the upbeat jazz playing in the background, which added a nice touch to the dining experience. However, the table setup felt a bit too tight, making it difficult to move around—particularly when the restaurant was crowded. Given that Mandarin is an all-you-can-eat buffet, diners frequently get up to grab more food, so a more spacious layout would enhance the comfort of the experience.
All in all, it is a nice restaurant that could improve their service and food variety to enhance the experience for its...
Read moreMandarin (Nepean, ON) 03/07/2025
CUSTOMER SERVICE :
The customer service was EXCELLENT from our entry to our exit! We had a very warm welcome, we didn't wait that long either to get a table. All the staff was very well organised and friendly. Jing was our waitress and she was super professional and TOP NOTCH! ✨️🙌🏼
FOOD :
The restaurant + buffet section were very CLEAN and well maintained! My favorite dishes were (I tried a bit of everything because I always do this at my first visit) :
● Beef & Brocoli in Garlic (basically everything in garlic was succulent, i'm usually picky for brocolis but the one's at Mandarin mmm mmm mmm) 🤌🏼 ● Little Teriyaki balls with sesame seeds on top 👀 ● Sushisssssss (very fresh! The rice is soft) 🍣 + Varech noodles!!!!!! ● Sweet & Sour chicken bites ● Grilled Sausages.
DESSERTS :
● ✨️Crème Brulé✨️ ● Green sorbet (tastes so unique!) ● Strawberry Frozen Yogourt (the one you make in the frozen yogourt machine) I added whip cream and almond Sauce drizzle 😋 ● Rice Krispies (they were just so soft and mellowy) ● Square Brownies ● Both kinds of Strawberry cheesecakes were good (not excellent but very good).
I really recommend Mandarin for the experience, great food selection (& quality!) and for the best customer...
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