Milano Pizzeria — Restaurant in Ottawa

This is by far the worst pizza I have tried in ottawa. I had got the Texas style chicken with no bacon as I don't eat bacon with feta instead to replace the bacon. The pizza is covered in just cheese no sauce when I had asked for extra sauce. The flavour of the pizza sauce tastes like water, the bread taste like it has gone bad and moldy. I also purchased the wings 10 hot ,the wings have a barn animal smell and i couldn't bring myself to even try it. When I first called then never told me of any deals so I bought everything straight up at $43.44. I called to tell them and they said they will give me a deal on a pizza but I won't ever waste my money again. This food will now go in the garbage. Please do better for your...

What's truly disappointing is that Milanos was my favorite go-to pizzeria in Ottawa. I have been going to this location (in Barrhaven) off and on for four years but recently their quality has dropped dramatically. ((Milano do not serve a pizza special if your goal is to turn-around and lower the quality to save.)) The pizza we ordered had barely any cheese on it, you could see the sauce through the limited quantity of cheese. The tomato sauce was more like tomato paste. Truly so disappointing. (The picture I put up does not do it justice at all) The last two visits were so bad that I feel I can no longer trust this location. :( Why did they change things?? I'm not giving up on them but I will have to give up on...

I have never received such poor service in the food industry as this place. I ordered a large garlic cheese pizza like I have from other Milanos locations. I was told it could not be delivered unless I ordered two. Uncertain if there was a confusion, I asked if it was a 14" diameter pizza I was ordering which I was told yes. Upon arrival and opening the box, what I received was a half a sandwich bun, soggy with butter and partially melted cheese. Not what I ordered at all. When I called Milanos to inquire about the mistake, I received a very rude response, being told that I received the correct order and if I don't like it, to go elsewhere before being hung up on.

I will never order from this...